ShifterMax Version 2 heads?

sdrawkcaB

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Hey @Stealthbull , thanks for the information!

I have both versions 1 and 2
and both bridge boxes are identical ( no white dots anywhere)
Do you have two ZR5 systems then, a v1 installed on one vehicle, and a v2 installed on a separate vehicle, or are both ZR5 systems installed on the same vehicle, one up front, and a different one in the rear? Or maybe I'm misunderstanding and you only have a single ZR5 system but happen to have a 2nd bridge box and are able to change out the bridge box being used?

Any indication as to differences in identifying them when plugged into your computer via the Interface box for firmware updates?

They warned me later on to not mix up the bridge boxes and the heads.
That almost implies that there are different bridge box versions. We know there are different head versions, but haven't yet seemed to settle on if there is truly a different bridge box version.

As far as not mixing up a v1 and v2 to head onto the same bridgebox system, I can understand that. Based on @EscortRadar 's comment on EscortRadarForum, I understand it to be that a component in the ShifterMax v1 heads became End of Life and was no longer available, and that they had to change this small included component out for a different one. My guess is that the new v2 heads use this newer component and it results in the overall circuit behavior being slightly different, either a different overall current draw, resistance, or voltage. For this reason, they want the user to keep the head versions to the same hardware revision, either all V1 or all V2 heads. I suspect that they also updated the firmware for the Interface Box and Bridge Box to run a quick test of which head versions are connected at power up, and then it likely adjusts accordingly. This is all just my theory, but I hope that by writing it out, we can all help further the progress in learning what the case is.
 

Stealthbull

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Hey @Stealthbull , thanks for the information!



Do you have two ZR5 systems then, a v1 installed on one vehicle, and a v2 installed on a separate vehicle, or are both ZR5 systems installed on the same vehicle, one up front, and a different one in the rear? Or maybe I'm misunderstanding and you only have a single ZR5 system but happen to have a 2nd bridge box and are able to change out the bridge box being used?

Any indication as to differences in identifying them when plugged into your computer via the Interface box for firmware updates?



That almost implies that there are different bridge box versions. We know there are different head versions, but haven't yet seemed to settle on if there is truly a different bridge box version.

As far as not mixing up a v1 and v2 to head onto the same bridgebox system, I can understand that. Based on @EscortRadar 's comment on EscortRadarForum, I understand it to be that a component in the ShifterMax v1 heads became End of Life and was no longer available, and that they had to change this small included component out for a different one. My guess is that the new v2 heads use this newer component and it results in the overall circuit behavior being slightly different, either a different overall current draw, resistance, or voltage. For this reason, they want the user to keep the head versions to the same hardware revision, either all V1 or all V2 heads. I suspect that they also updated the firmware for the Interface Box and Bridge Box to run a quick test of which head versions are connected at power up, and then it likely adjusts accordingly. This is all just my theory, but I hope that by writing it out, we can all help further the progress in learning what the case is.
Zw5 has v2 system and my ZR5 has v1 system, I looked at both bridge boxes and they are identical, heads look identical, except pvc sprinkler pipe plastic band on v2 heads.
Now while owning the v1 system on my ZR5 I found a great deal on 2 new heads (V2) on EBay from a 360ci system, bought them and installed on my v1 ZR5 system. They work! ( I made the change when there was no info from Escort on any of this v1/v2 hardware)
I made calls to Escort when info was coming out a year later, couldn’t get solid info as to why the change and then called 3 installers to see what they knew, they didn’t even know of the 2 versions. (It’s like a secret handshake trying to get Solid info about the 2 versions ) and why there were no TSB sent out way before the 2nd versions were released. Hopefully latest firmware update on ZR5 will help this problem. Who Knows.
 

poolmon

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I have both versions 1 and 2
and both bridge boxes are identical ( no white dots anywhere)
Both versions 1 and 2 heads are identical in appearance except for the white pvc 1/4 inch band around the head cord (that can be removed easily to make a version 1 )
When I called Escort a few months back I figured it would be common knowledge to get information on the differences of the 2 versions and why they changed versions, but
Found out that there was a lack of knowledge regarding Version 1 and 2

They warned me later on to not mix up the bridge boxes and the heads.
The components look the same, I mentioned to Escort that if they really were concerned about mixing their versions up, why didn’t they alter the pin connector configurations.

Currently I have a ZR5 Version 1 running Version 1 heads up front and Version 2 heads in the rear.
It works, maybe it’s just a sales gimmick.
As I best recall they had an end-of-life type hardware change that did not affect shifter performance. I think it was more like the MAX when the BLE chip was introduced mid-model with no outward RD performance change, but which then required separate firmware. Maybe by matching both a new box and heads they prevented separate firmware versions?

From a marketing point of view, they never announced a new and improved version 2, but rather just started shipping out new matching components. If I had both versions I'd try to keep them separate as Escort was clear about that being necessary to perform correctly. I wish we could find out more (I've asked previously) but it has not been easy to get much info. Maybe they will clarify it here since the topic is now again active and they are back on RDF
 

Stealthbull

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As I best recall they had an end-of-life type hardware change that did not affect shifter performance. I think it was more like the MAX when the BLE chip was introduced mid-model with no outward RD performance change, but which then required separate firmware. Maybe by matching both a new box and heads they prevented separate firmware versions?

From a marketing point of view, they never announced a new and improved version 2, but rather just started shipping out new matching components. If I had both versions I'd try to keep them separate as Escort was clear about that being necessary to perform correctly. I wish we could find out more (I've asked previously) but it has not been easy to get much info. Maybe they will clarify it here since the topic is now again active and they are back on RDF
What I really would like Escort to address is, when they run out of Version 1 (end of life shifter heads) will customers have to “trash can” their entire version 1 systems and rebuy a Complete Version 2 system? ( due to incompatibility)
 

poolmon

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What I really would like Escort to address is, when they run out of Version 1 (end of life shifter heads) will customers have to “trash can” their entire version 1 systems and rebuy a Complete Version 2 system? ( due to incompatibility)
As far as I can tell, if someone is calling in with an issue of getting the correct replacement heads it is getting resolved somehow. When I inquired I was asked if I had an immediate need, which I did not, so it ended there. Also, I have not seen any negative feedback from anyone who may have run into the situation. So, from the lack of any complaints (which would be readily apparent on the forums) it appears they may be accommodating those with current needs. It would still be nice to have to have it clarified.
 
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sdrawkcaB

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I wanted to follow up on this thread. I called Escort and spoke to their LIDAR expert who is dedicated to tracking down issues, and assisting customers when their customer service is stumped. He let me know that the newer revision 2 heads are not in any way superior to the revision 1 heads, but that the manufacturer and or supplier of one of the needed components used inside the revision 1 head had discontinued production of that component. This necessitated Escort to source a replacement component, which resulted in the Revision 2 head with the white PVC band around the cable near the connector.

To clarify for anyone reading this, the Escort ShifterMax heads for ZR5 and ZW5 are the same heads, and can be used and interchanged between ZR5 and ZW5 units.

What should not be interchanged, are the head revisions when used on the same side of the vehicle. For example, if you have a ZR5 with 4 heads, 2 heads up front and 2 heads in the back, both heads up front should be either Rev 1 or Rev 2 heads. Do not mix a v1 head up front with another v2 head up front. You can do two Rev 2 heads up front while doing two Rev. 1 heads in the back, on the same ZR5.

The heads themselves have no firmware updatable components on them, and it was simply a low level electrical component inside that had to be changed due to the manufacturer discontinuing the component that they used inside the Rev 1 heads. The Rev 1 heads are not any less superior to the Rev 2 heads.
 
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Stealthbull

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I wanted to follow up on this thread. I called Escort and spoke to their LIDAR expert who is dedicated to tracking down issues, and assisting customers when their customer service is stumped. He let me know that the newer revision 2 heads are not in any way superior to the revision 1 heads, but that the manufacturer and or supplier of one of the needed components used inside the revision 1 head had discontinued production of that component. This necessitated Escort to source a replacement component, which resulted in the Revision 2 head with the white PVC band around the cable near the connector.

To clarify for anyone reading this, the Escort ShifterMax heads for ZR5 and ZW5 are the same heads, and can be used and interchanged between ZR5 and ZW5 units.

What should not be interchanged, are the head revisions when used on the same side of the vehicle. For example, if you have a ZR5 with 4 heads, 2 heads up front and 2 heads in the back, both heads up front should be either Rev 1 or Rev 2 heads. Do not mix a v1 head up front with another v2 head up front. You can do two Rev 2 heads up front while doing two Rev. 1 heads in the back, on the same ZR5.

The heads themselves have no firmware updatable components on them, and it was simply a low level electrical component inside that had to be changed due to the manufacturer discontinuing the component that they used inside the Rev 1 heads. The Rev 1 heads are not any less superior to the Rev 2 heads.
Thanks for looking into this, I’m good to go! ( V1 up ft V2 in back.)
 

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