When do I get my Radar Detector?

NETWizz

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I ordered a Redline 360c on June 24th, and it has still not shipped. Where is my RADAR detector, and why am I being charged for something up front that ESCORT doesn't have?

ORDER #125917
 

YelloEye

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I ordered a Redline 360c on June 24th, and it has still not shipped. Where is my RADAR detector, and why am I being charged for something up front that ESCORT doesn't have?

ORDER #125917
Might be worth emailing escort. They're not very active here.
 

aradarnut

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I ordered a Redline 360c on June 24th, and it has still not shipped. Where is my RADAR detector, and why am I being charged for something up front that ESCORT doesn't have?

ORDER #125917
To me Escort is bad news. I wouldn't put up with that crap. And if you have an Issue once you finally get the unit, you will have the same Slow Boat to China problem with them. It's really a shame that what used to be really good isn't worth a crap anymore.
Escort=💩💩
 

jestric

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@NETWizz, sorry to hear that you're still waiting on your RL360C.

Regretfully, the RL360C is very popular and the demand outstrips the availability.

On the Escort RL360C order page, it still states that they are Back Ordered and that orders placed now are expected to ship mid-August. Hopefully, since you ordered yours on 24 June, it will be shipped to you any day now.

Remember, by placing a Back Order you were agreeing to Escorts Back Ordered terms and conditions (which they place right under the Back Order button). These terms and conditions state:

A back order allows you to place an order now for units that will become available in the very near future. Based on your payment method your card might be billed right away. You are welcome to cancel your back order anytime prior to shipment, free of charge for a full refund.
 

jestric

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Just to chime in....have you looked at your Car Audio folks?

Car Toys has them in stock in Denver and running a sale.

Always a good suggestion. A number of members have purchased their RL360C from various vendors other than Escort.

Regretfully, it does not appear that Car Toys carries the RL360C. Maybe it's something that is an in store item only? 🤔
 

Filibuster

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Always a good suggestion. A number of members have purchased their RL360C from various vendors other than Escort.

Regretfully, it does not appear that Car Toys carries the RL360C. Maybe it's something that is an in store item only? 🤔
Probably in store only. They do indeed have them though. I bought one at the Denver Car Toys a few months ago and they had a bunch.
 

dtmlloyd

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If you have purchase a few detectors from the over the years you get moved to the front of the line. They will probably never admit that? I ordered a redline and said back ordered for like 30 days and got it in 2 days?
 

maansman

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I placed an order in late June, as the website said "Mid-July". I ordered the Redline 360C and the M1 Dash Camera, came to $1,031.00 which they took out in full, no 'pending'....mid July on the website, turned to Mid-August.....I see the future, and it's not good. Told them to cancel, and refund my order. I paid $150 over MSRP from a vendor on Ebay, and it was the best thing I did. The dash camera is everywhere for $199, so that wasn't an issue.... With this 'computer chip' shortage, who the hell knows when they are getting them in....I'm not waiting.

Oh yea, got an email that my order was cancelled by my request. That was over a week ago, and still no refund on my card or cancelled order. I also just mailed to my Gen1 V1 unit for trade on a Gen2...they say 2 weeks...let's take a bet! The chip shortage is just horrible.
 
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wayne77

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Unfortunately there are tons of delays on electronics right now. If you can't find it in stock, you'll have to decide if you want to get a refund and in turn, get out of line.
 

Euurx

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I tried emailing them but they haven't answered, the Escort chat-bot said 2-5 weeks estimated time. Was debating on adding it the collection, but for that amount of wait time is blah
 

westwind77

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For a well known company I think it is beyond disgusting that they charge you card long before your product ships. I place a lot of orders though a lot of companies for business and personal. Some standard, some custom and the most I ever had to put down is 50%, that is only on custom orders. It really just shows how greedy Escort really is, or shows that they are hurting financially. Either way, not good at all.
 

wolfpacal

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Try buying a new car. I signed the purchase agreemnt July 6th. Was told yesterday to expect the vehicle by November!!!
 

westwind77

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Thanks to the Amazons of the world we have become an instant society.
We are not charged until it ships though.
Try buying a new car. I signed the purchase agreemnt July 6th. Was told yesterday to expect the vehicle by November!!!
Did you pay 100% for the vehicle yet or was it some crazy simple deposit list most are?
 

jestric

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For a well known company I think it is beyond disgusting that they charge you card long before your product ships. I place a lot of orders though a lot of companies for business and personal. Some standard, some custom and the most I ever had to put down is 50%, that is only on custom orders. It really just shows how greedy Escort really is, or shows that they are hurting financially. Either way, not good at all.

Although I completely agree that you shouldn't be charged until your item ships, Escort clearly states their Back Ordered terms and conditions. We may not like these terms and conditions, but Escort is not hiding anything.

As consumers, we have the choice to either place a Back Order or not. If the consumer chooses to place a Back Order, Escort has made it clear that "based on your payment method your card might be billed right away. You are welcome to cancel your back order anytime prior to shipment, free of charge for a full refund.".
 

westwind77

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Although I completely agree that you shouldn't be charged until your item ships, Escort clearly states their Back Ordered terms and conditions. We may not like these terms and conditions, but Escort is not hiding anything.

As consumers, we have the choice to either place a Back Order or not. If the consumer chooses to place a Back Order, Escort has made it clear that "based on your payment method your card might be billed right away. You are welcome to cancel your back order anytime prior to shipment, free of charge for a full refund.".
They are and they are not. Technically you are right, they are not hiding anything as it is in the 'fine print', however given the standard of 'not being billed until shipped', having this happen is an unhappy shock to consumers.

This is direct from their site:

We are currently out of stock. You can still place a back order, which are expected to ship in mid-August. To learn more about a back order click the info icon next to back order button.

By placing a Back Order you are agreeing to these
terms and conditions

We all know people do not read the terms and conditions, if consumers read those for every order the world would come to a grinding halt.

They need to put the being billed part right on that main page. By hiding it in their T & S they are playing a shady game of technicalities. They damn well know if they put that on their main order page there will be no orders coming through as people would not want to pay $750+ to Escort and not have the product ship for 30-45 days, it would not happen.
 
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