Cobra DualPro 360 - "The Sleep Issue"

Cobra Kai

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Hi Everyone,

In my absence I've noticed that the DP360 has become more popular, which is great to see. A healthy mix of school and work has kept me busy and for the most part inactive on the forums. To be clear, I now own and operate a V1G2 but will still advocate for the DP360. Despite the small surge in popularity of the DP360, there are a few people claiming their DP360's have "slept on them" a problem believed to plague all detectors that run on Escort's M360 architecture. The DP360 is built on the M360 architecture so it is not out of the realm of possibility that any issues the M360 had carried over to the DP360.

Here are some threads detailing the M360/GT360 "Sleep Issue":

GT360 Sleeping Issue
M360 Sleep Issue - Westwind77
Sleeping Lockout Bug

And of course here are some threads about the DP360:

Possible Sleep Issue - DP360
Cobra DP360 Bad Boy or Bad Buy?
Asleep At The Wheel (DP360)

This issue (M360 sleep problem) was debated quite heavily in 2019, and for the most part you don't really hear about it anymore (except for some R360c owners). With the DP360 becoming more popular, it is very possible that it has issues we didn't know about. However I am a skeptic by nature and while the DP360 hasn't been a particularly popular detector here on RDForum, those who did buy it in 2019/2020 and reported problems did not mention any sleep issue (to my knowledge). It's possible as I stated in a friendly exchange with @Rags that the issue probably went under the radar (no pun intended ;P) for a while before only just now coming to light. While I loved the DP360 and felt it was unfairly overlooked, if it does have the sleep issue I personally wouldn't recommend it and with Cedar Electronics' less than stellar rapport for fixing issues with their detectors, I would be even less inclined. I might be a "shill" for the DP360, but damnit I have a conscience!

As such I welcome anyone who owns a DP360 to report here in this thread if you are having, have had, or suspect you have the notorious "sleep issue". I personally in the 6-7 months I owned my DP360 did not (or to be fair did not notice) any issue. But I am of course just one person.
 
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radargoat

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As was pointed out in the other thread, if it sleeps on me I might not be aware of that occurring. I use it on my daily drive between Mississippi and Mobile, AL. Instant On KA band is my main threat from sneaky a$$ Alabama Troopers.
It actually gave a decent alert to Lidar as I was westbound on I-10 near the Foley/Buccees exit. The trooper was on the overpass shooting traffic coming towards him. So far I have had no KNOWN issues with my DP360.
 

Rags

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I've had it happen on 3 different Dual Pros. All were brand new purchases. As far as how frequent, if I had to estimate the average, it would be once every 1500 miles of driving or so. I had it happen twice on the same road trip, though. None of the vehicles its used in have any BSM or radar cruise nonsense. No other detectors have any issues whatsoever running in them (except for the R7 in my convertible, it overheats)
 

samq45

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I had sleeping issues with the GT-360. Not exactly the same detector, but about as close as you can get.

One time it passed out right in the middle of a Ka Band Alert with the LEO directly behind me 5 car lengths. I sent it back three times and they said its working quite fine did some soldering etc - I sent them links to the videos and put a few on a USB stick - which they never even watched.

The vast majority of users would not know the detector is sleeping. I only knew because of another detector alerting, Ka Speed Signs and/or bringing along my own gun. Vast majority of Cobra users, dont have a good way to confirm its sleeping.

There are so many good choices of detectors out there today, not sure why anyone would buy any Max 360 series, even if the possibility of sleeping is extremely remote.

At this point it pretty clear that Escort does not want to repair them (if is related to a board issue they need to recall and the costs are high) or cannot repair them. So probably best to move on to another platform and let new users know to buy at your own risk.

Might be a reason why they are still on sale.....
 

Cobra Kai

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As was pointed out in the other thread, if it sleeps on me I might not be aware of that occurring. I use it on my daily drive between Mississippi and Mobile, AL. Instant On KA band is my main threat from sneaky a$$ Alabama Troopers.
It actually gave a decent alert to Lidar as I was westbound on I-10 near the Foley/Buccees exit. The trooper was on the overpass shooting traffic coming towards him. So far I have had no KNOWN issues with my DP360.

Thank you for your feedback.

I've had it happen on 3 different Dual Pros. All were brand new purchases. As far as how frequent, if I had to estimate the average, it would be once every 1500 miles of driving or so. I had it happen twice on the same road trip, though. None of the vehicles its used in have any BSM or radar cruise nonsense. No other detectors have any issues whatsoever running in them (except for the R7 in my convertible, it overheats)

This is why I'm a little nervous about the whole thing. 3 detectors in a row isn't anything to scoff at, but once at 1500 (6.6%) miles is still statistically very low. Tut then again I would want my detector to have a 0% chance of "sleeping". Not liking them odds.

I had sleeping issues with the GT-360. Not exactly the same detector, but about as close as you can get.

One time it passed out right in the middle of a Ka Band Alert with the LEO directly behind me 5 car lengths. I sent it back three times and they said its working quite fine did some soldering etc - I sent them links to the videos and put a few on a USB stick - which they never even watched.

The vast majority of users would not know the detector is sleeping. I only knew because of another detector alerting, Ka Speed Signs and/or bringing along my own gun. Vast majority of Cobra users, dont have a good way to confirm its sleeping.

There are so many good choices of detectors out there today, not sure why anyone would buy any Max 360 series, even if the possibility of sleeping is extremely remote.

At this point it pretty clear that Escort does not want to repair them (if is related to a board issue they need to recall and the costs are high) or cannot repair them. So probably best to move on to another platform and let new users know to buy at your own risk.

Might be a reason why they are still on sale.....

Right, I linked a possible sleep issue on the GT-360. You make some good points. Looking at some of the older forum posts this whole M360 sleeping thing was very hotly debated and for the sake of peace of mind I'm glad I run a V1G2 even if I never had any issues with my DP360.
 
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Rags

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Thank you for your feedback.



This is why I'm a little nervous about the whole thing. 3 detectors in a row isn't anything to scoff at, but once at 1500 (6.6%) miles is still statistically very low but then again I would want my detector to have a 0% chance.



Right, I linked a possible sleep issue on the GT-360. You make some good points. Looking at some of the older forum posts this whole M360 sleeping thing was very hotly debated and for the sake of peace of mind I'm glad I run a V1G2 even if I never had any issues with my DP360.
Yep, it's very intermittent. But like I said, it happened twice during one road trip. Within 150 miles for the occurance.
 

DC Fluid

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Okay there @Cobra Kai I guess I have to pipe in after all the other threads we've had.

I've never had a sleeping DualPro 360. I have 2. One had a few months of heavy use by me with zero issues. I always have radar guns with me and check everything regularly, especially on quiet trips. That first DP360 has spent a long time in Edmonton testing against threats there done by an advanced member with no issues reported.
The second DP360 was tested here recently and I discovered a flaw where on 33.8 the front antenna would alert then not alert to a signal. So it would turn to rear only every few shots, or stay off.
I sent videos to Escort and the engineers now have it and my replacement has been mailed.
I have to say it was excellent service. I have not needed much service before and I have nothing to compare to, but am please with this replacement asap.

Sleeping? Both my Max 360 & 360c have fallen asleep, both when I had another detector on.
They had other issues as well, but suffice to say I no longer own both.
The platform has it's reputation, and from what I've seen it's rightfully deserved.
I will be extra vigilant in watching for any sleeping in my DualPros.
The wife will be getting one in her new car due in 3 weeks, unless she hates it and wants her Pro M back.
That may happen just because she demands to see the time on it, but the new car has a much better info system that removes that need.

BTW, my 33.8 glitch in action. Even on bench testing.

 

Cobra Kai

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Okay there @Cobra Kai I guess I have to pipe in after all the other threads we've had.

I've never had a sleeping DualPro 360. I have 2. One had a few months of heavy use by me with zero issues. I always have radar guns with me and check everything regularly, especially on quiet trips. That first DP360 has spent a long time in Edmonton testing against threats there done by an advanced member with no issues reported.
The second DP360 was tested here recently and I discovered a flaw where on 33.8 the front antenna would alert then not alert to a signal. So it would turn to rear only every few shots, or stay off.
I sent videos to Escort and the engineers now have it and my replacement has been mailed.
I have to say it was excellent service. I have not needed much service before and I have nothing to compare to, but am please with this replacement asap.

Sleeping? Both my Max 360 & 360c have fallen asleep, both when I had another detector on.
They had other issues as well, but suffice to say I no longer own both.
The platform has it's reputation, and from what I've seen it's rightfully deserved.
I will be extra vigilant in watching for any sleeping in my DualPros.
The wife will be getting one in her new car due in 3 weeks, unless she hates it and wants her Pro M back.
That may happen just because she demands to see the time on it, but the new car has a much better info system that removes that need.

BTW, my 33.8 glitch in action. Even on bench testing.


Hehe, after all the work we both put in advocating for the DP360 I'd hope you'd have something to say!

Like I said in my initial post, I remember when the DP360 hit the market and some DP360 owners had issues as people do with all detectors. But I cannot recall anyone saying the detector "fell asleep". I'm not 100% sold on this being problem that should scare people from buying a DP360, and don't think it's enough to advise people not to buy the DP360.

The Cobra DualPro 360 isn't a perfect detector, but I find this sleeping issue to be something of an anomaly more than anything. But it's easy to say that when I haven't experienced it first-hand.
 

Rags

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You can lead a horse to water, but you can't make it drink.

I am confident that those who are aware will continue to advocate for cedar to fix this issue, and until then sway people away from this bad buy!
 

Berf

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I've read that running another detector around certain Escort models can cause the sleep issue. Makes me wonder if the folks who say their detector went to sleep and they knew it because another one in the car alerted, may have actually caused the problem by running two detectors at once.

I'm also wondering if maybe it is picking up the local oscillator of the second detector and thinks it is a radar detector detector device, and shutting down the LO to avoid detection. Maybe the firmware is programmed that way to try to make it undetectable to VG-2 and Spectre. Just thinking out loud...
 

gangster123

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I had sleeping issues with the GT-360. Not exactly the same detector, but about as close as you can get.

One time it passed out right in the middle of a Ka Band Alert with the LEO directly behind me 5 car lengths. I sent it back three times and they said its working quite fine did some soldering etc - I sent them links to the videos and put a few on a USB stick - which they never even watched.

The vast majority of users would not know the detector is sleeping. I only knew because of another detector alerting, Ka Speed Signs and/or bringing along my own gun. Vast majority of Cobra users, dont have a good way to confirm its sleeping.

There are so many good choices of detectors out there today, not sure why anyone would buy any Max 360 series, even if the possibility of sleeping is extremely remote.

At this point it pretty clear that Escort does not want to repair them (if is related to a board issue they need to recall and the costs are high) or cannot repair them. So probably best to move on to another platform and let new users know to buy at your own risk.

Might be a reason why they are still on sale.....
Wanting to try an Escort again after many years, what non-affected model to the sleep issue would anyone suggest? Under $400, preferably closer to 300, older models OK too.
 

DC Fluid

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Wanting to try an Escort again after many years, what non-affected model to the sleep issue would anyone suggest? Under $400, preferably closer to 300, older models OK too.
You're choices are limited.
Redline 360c $750
Max 3 $399 or on sale $349 (very sensitive, just poor I/O reaction)
Max II - buy used or sub $250 (doesn't have great BSM filtering anymore)

So if you don't want to risk a Max 360, Max 360c, DualPro 360, those above would be the only ones to consider, and truthfully I would stick to Redline 360 or Max 3, as everything else is overpriced and outdated and underperforming.
 

Rags

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I've read that running another detector around certain Escort models can cause the sleep issue. Makes me wonder if the folks who say their detector went to sleep and they knew it because another one in the car alerted, may have actually caused the problem by running two detectors at once.

I'm also wondering if maybe it is picking up the local oscillator of the second detector and thinks it is a radar detector detector device, and shutting down the LO to avoid detection. Maybe the firmware is programmed that way to try to make it undetectable to VG-2 and Spectre. Just thinking out loud...
No. It happens running all by itself. This has been discussed to death. This is not the fault of the user. It's not the fault of the car. It's not the neighbor's fault.

It's Cedar's fault. Nobody else. They have a serious flaw in a bunch of detectors and they haven't addressed it.
Post automatically merged:

You're choices are limited.
Redline 360c $750
Max 3 $399 or on sale $349 (very sensitive, just poor I/O reaction)
Max II - buy used or sub $250 (doesn't have great BSM filtering anymore)

So if you don't want to risk a Max 360, Max 360c, DualPro 360, those above would be the only ones to consider, and truthfully I would stick to Redline 360 or Max 3, as everything else is overpriced and outdated and underperforming.
You are on the money. The Max 3 would be the only one right now.
 
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Cobra Kai

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You can lead a horse to water, but you can't make it drink.

I am confident that those who are aware will continue to advocate for cedar to fix this issue, and until then sway people away from this bad buy!

I understand that you're fired up about this issue and want to bring it to light and believe me I want to as well, but you have to understand those who have owned the DP360 and have not experienced the "sleep issue" will likely look at your experience as an anomaly (Yes I'm tracking you had 3 that all had the same issue) and think you have an axe to grind given your bad experience whether rightly or wrongly (I am NOT saying this is how it comes off to me or anyone here, just that it COULD appear that way). After further reflection I personally think the sleep issue is likely present in the DP360, and want CE to fix it just as much as you do, and as such I am not likely to recommend any Escort detectors to anyone. Maybe the R360c if they have the money for it, it's a beast of a detector but it's expensive.
 
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DC Fluid

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At $300 USD like recently, I would recommend someone take the chance, if their other option was no detector or running a Cobra/Whistler/RMR/etc. (Cobra...hey, wait a minute... LOL)
R3 would be miles ahead on the recommendation, but it's not appealing for the set it and forget it consumer.
IMO having a DP360 is far less risky than no CM or crappy CM.
You got the money? Move up into the big leagues.
 

aradarnut

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...but you have to understand those who have owned the DP360 and have not experienced the "sleep issue" will likely look at your experience as an anomaly (Yes I'm tracking you had 3 that all had the same issue)...
They have not experienced it 'that they know of'. As it's been said before, there is no indication that the unit is sleeping when it's doing so. The user must be alert to what is going on. For example: passing a speed sign that always sets it off and fails to do so. Then further investigation with a radar gun to determine that yes, the piece of shit is asleep. This is an extremely widespread problem and those who don't accept it are merely delusional and in denial.
 

Cobra Kai

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They have not experienced it 'that they know of'. As it's been said before, there is no indication that the unit is sleeping when it's doing so. The user must be alert to what is going on. For example: passing a speed sign that always sets it off and fails to do so. Then further investigation with a radar gun to determine that yes, the piece of shit is asleep. This is an extremely widespread problem and those who don't accept it are merely delusional and in denial.

I don't think you quite understood what I was trying to say. I understand where you and @Rags are coming from, but people who are happy with their DP360's and haven't experienced the sleep issue (because they didn't notice it) are not going to be 100% convinced by what either of you are saying. That was my point. Again my DP360 didn't have the problem (that I noticed), does that mean you and @Rags are wrong? No, not at all. It's human nature to be skeptical to some extent. I get it, you both had DP360's that had the sleep issue and want to ensure people don't buy them until CE fixes this (CE probably won't fix anything), I agree with that sentiment 100%. But there are people who are not convinced, @DC Fluid is a well-respected member on this forum, he isn't entirely convinced and hasn't had any issues with his DP360. Fact is nobody has said anything that indicates they are delusional or in denial. Let more people report their experiences. If I didn't care, I wouldn't have made this thread.
 

Rags

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I understand that you're fired up about this issue and want to bring it to light and believe me I want to as well, but you have to understand those who have owned the DP360 and have not experienced the "sleep issue" will likely look at your experience as an anomaly (Yes I'm tracking you had 3 that all had the same issue) and think you have an axe to grind given your bad experience whether rightly or wrongly (I am NOT saying this is how it comes off to me or anyone here, just that it COULD appear that way). After further reflection I personally think the sleep issue is likely present in the DP360, and want CE to fix it just as much as you do, and as such I am not likely to recommend any Escort detectors to anyone. Maybe the R360c if they have the money for it, it's a beast of a detector but it's expensive.
No axe to grind at all. I didn't buy the DP360 because I wanted to have a detector I could rely on. It can break and I would likely not give two squirts. I bought it because there were some seriously great claims made about it here and I wanted to see for myself. I found those claims were, by and large, far overstated. Not only does this perform right in line with every other M6 detector out there, but it also has the same exact flaws every other M6 does. I genuinely only care about people buying a detector thinking these flaws are rare and are isolated to only a few units. This is not the case. And it needs to be made clear to purchasers. Small quirks are one thing, and this detector has plenty of them, but those small quirks are not deal killers. But a detector that goes dead to alerting while not giving users any indication... that is the worst kind of bug.

I just want Cedar to fix this problem so the people who bought these devices don't have to end up exposed.

The M6 line, and specifically the DP360 considering it's actually reasonably priced, has a lot of positive attributes. If they made it reliable, I wouldn't be opposed to recommending it.

To show you how confident I am that every single M6 out there has this bug, I will bet that if any of you who claim to have a unit unaffected send me your unit, I will be able to duplicate the sleeping bug on your unit and I will get it on video. I drive enough that it shouldn't take long for me to duplicate it.
 

aradarnut

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To show you how confident I am that every single M6 out there has this bug, I will bet that if any of you who claim to have a unit unaffected send me your unit, I will be able to duplicate the sleeping bug on your unit and I will get it on video. I drive enough that it shouldn't take long for me to duplicate it.
A big 40 Rogers on that!
 

DC Fluid

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But there are people who are not convinced, @DC Fluid is a well-respected member on this forum, he isn't entirely convinced and hasn't had any issues with his DP360.
I haven't once said I'm not convinced.
I have had both Max 360c and Max 360 have the sleeping issue, captured on video and posted here.
What I have said, is my DP360s (3) have never displayed the sleep issue to me, or to my knowledge another RDF tester who has one at this time.

Not every member here had the Max 360(c) sleep issues, despite some high level testers having them and trying to spot the issue.
Firmware updates has decreased the instances of sleeping from troublesome early days to where we are now.
So for M6 platforms, I'm at 50% sleeper/awake count.

My hope was that the slightly different hardware and software in the DP360 helped avoid the problem.
With reports coming in, obviously not the case, it is still susceptible.
I continue to monitor for any sleep or other in all the detectors.
Post automatically merged:

To show you how confident I am that every single M6 out there has this bug, I will bet that if any of you who claim to have a unit unaffected send me your unit, I will be able to duplicate the sleeping bug on your unit and I will get it on video. I drive enough that it shouldn't take long for me to duplicate it.
That shouldn't be necessary, you have a DP360, make some and post on forum.
Explain the circumstances and demonstrate the failure.
Then people have a visual of what this is all about.

I did that on the Maxes.
Surprised about the ho-hum response and lack of interest to tell the truth.
Wonder if it was fatigue, denial, or apathy, but I just don't see many worked up about this anymore.

As opposed to one R7 hardware failure causing a shit storm here and elsewhere on the internet, Escort problems seem to disappear into a black hole, and sales continue unabated.
 
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