Escort Redline 360C (RL360C) Open Issues and Feature Requests

jestric

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Obviously we do not have knowledge of every Escort RD owner who has purchased one so we go by those on here who have purchased one and their experience. I personally have had to send one of mine back to Escort 3 times.

If you go onto the ERF their 'go to line' is basically "Sounds like there is a problem with your RD, please contact us at XXX to send it in for repair". Their forum is packed with responses from them like that.

When they released 'bugged' firmware they were telling everyone to send in their RD as it should not be acting the way the owners claimed....only later on the line did they release firmware to fix the issue as they finally took ownership of the issue and did not blame the unit anymore.

Escort is not alone though, I had a faulty R3 that had to be replaced as well, but that was an easy 'one and done' exchange with Uniden.

Forums also tend to be the places people come to complain or to source solution for their issues so you will typically here more negative on a forum than positive, however RDF seems to balance that out well.

One of the other reasons people tend to be a bit more vocal about Escort is that a lot of people, myself include, have been treated very poorly in the past and it seem to keep a chip on our shoulder. They have done a good job in trying to repair that lately so hopefully that will continue.

As for my RL360c, I am really enjoying this new v1.6 update. Without a doubt this update brought up the sensitivity/reaction time as stationary falses alert earlier than under v1.4 and more importantly the ramp up under v1.6 is very smooth, which was an issue with v1.4. The RL has now become my DD.

@westwind77 I agree with you and have noticed the "chip" that many carry around. ;)

You've covered my basic point in that although we can't know what every owners experience is, the one's that have a problem are usually the only one's we hear from. According to studies a dissatisfied customer will tell between 9-15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people.Now make it an online forum or social media and those numbers are even more far reaching. :hmm:

I guess that I should consider myself fortunate because (knock on wood) I've never had a problem and I've never needed to return any of my Escort RDs for service.
 

Brainstorm69

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As for my RL360c, I am really enjoying this new v1.6 update. Without a doubt this update brought up the sensitivity/reaction time as stationary falses alert earlier than under v1.4 and more importantly the ramp up under v1.6 is very smooth, which was an issue with v1.4. The RL has now become my DD.
Even with the K-band reactivity?
 

Brainstorm69

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When it comes to K band - pick your poison, Redline 360 or V1G2. They both suck right now in that area and need to be fixed.
I would say their K-band reactivity leaves much to be desired, but their detection of C/O isn't bad.
 

westwind77

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Even with the K-band reactivity?
I am giving it a chance to see how it goes. The faint/low signals that were previously ignored/delayed are now getting through with v1.6 which makes me feel a little better. It is still not as fast as the Max360 series though, hopefully that will change. If VR can address their K-band issues the G2 would become my DD I have a feeling though. For now I am enjoying having my options and seeing how things go.
 

LukeWes

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When it comes to K band - pick your poison, Redline 360 or V1G2. They both suck right now in that area and need to be fixed.
Since we are picking poison, if it comes down to it, would you be ok with more reactivity to instant on K band if it means a substantial increase to BSM?
 

Brainstorm69

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Since we are picking poison, if it comes down to it, would you be ok with more reactivity to instant on K band if it means a substantial increase to BSM?
Way to bring the R7 into the conversation...lol
 

PaulJakl

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I guess Theia will hopefully be the answer to all of our K band/BSM falses and alerts. But, we can also probably guess that Escort will just reverse engineer Rodenso’s technology and incorporate into their own detectors, hoping at least so my new RL360c doesn’t become a paper weight!
 

TonyPHX

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IMHO, the overwhelming majority of Escort owners never have a problem with their RDs, never need to send them in for service and never say anything one way or the other. However, there exists a vocal minority who (like with any product) complain loudly. They make so much noise that others tend to incorrectly believe that there must be a problem because that's what they read and hear.
I think you have a point here and I agree @jestric! I had to send a few back initially on a brand new product introduction, and the first one I sent back actually was OK. (in retrospect just needed firmware fixes.) I think Escort gets bashed en masse but apart from the one-off horror stories that every company has, Escorts service is on par with everyone else.
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I guess Theia will hopefully be the answer to all of our K band/BSM falses and alerts. But, we can also probably guess that Escort will just reverse engineer Rodenso’s technology and incorporate into their own detectors, hoping at least so my new RL360c doesn’t become a paper weight!
While the RL360c will not be a paper weight for a few more years, it is a safe bet that all brands will continue to evolve their marketing and their products, each at a different pace. Right now Radenso is leading the charge on research and development and demand generation, so they are in the evangelization phase of their new product introduction. Once Theia drops though I expect they have a king of the road detector for a while. I am very much looking forward to it despite the slow roll on releasing.
 
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Karston

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That happened to my unit back in June just over a month after ownership. Sent it back to Escort for warranty repair and never got it back. After 2 months I requested a full refund and they obliged. I had posted about it at the time. Good luck with their customer service.

John
Yikes. Sorry to hear that. I shipped mine out and it was delivered to their location today. I’m hoping for a quick turn around.
 

Swordfish

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So I have only had my RL360 for a week but I see an issue that I also experienced with my Max 360. MRCD is a total waste of time, even after upgrading to 1.6. I live in Calgary where photo radar is more common than snow geese in Nebraska. If photo radar was on the Nasdaq I would be buying a ton of stock. I enabled MRCD and this device won't shut up. Every where I go, it is going off and I can't see any photo radar any where. When I do find photo radar, this thing seems doesn't let out a peep?? This was the same way with my Max. I wish they could fix it as the photo guys are finding very good places to hide and you can't see them until you are past them.
 

Rags

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So I have only had my RL360 for a week but I see an issue that I also experienced with my Max 360. MRCD is a total waste of time, even after upgrading to 1.6. I live in Calgary where photo radar is more common than snow geese in Nebraska. If photo radar was on the Nasdaq I would be buying a ton of stock. I enabled MRCD and this device won't shut up. Every where I go, it is going off and I can't see any photo radar any where. When I do find photo radar, this thing seems doesn't let out a peep?? This was the same way with my Max. I wish they could fix it as the photo guys are finding very good places to hide and you can't see them until you are past them.
I noticed the same thing on older firmware, enabling MRCD is annoying as heck. But I was told by the resident MRCD/T "expert" that I didn't know what I was talking about. I have yet to try it with the new firmware, but with your post I am not surprised.
 

SilenceDogoodNinja

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So I have only had my RL360 for a week but I see an issue that I also experienced with my Max 360. MRCD is a total waste of time, even after upgrading to 1.6. I live in Calgary where photo radar is more common than snow geese in Nebraska. If photo radar was on the Nasdaq I would be buying a ton of stock. I enabled MRCD and this device won't shut up. Every where I go, it is going off and I can't see any photo radar any where. When I do find photo radar, this thing seems doesn't let out a peep?? This was the same way with my Max. I wish they could fix it as the photo guys are finding very good places to hide and you can't see them until you are past them.
We have Reflex in Calgary, but I am not aware of any MRCD (only Edmonton). MRCD is not needed for stationary photo radar, so I recommend turning off MRCD if we don't have it as a threat.
 

SilenceDogoodNinja

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Thought I would also add that in Highway Mode with 1.4 and k notch on, I was having limited ability to pickup the low k band signal off the Reflex photo radar trucks even after passing them with R360C. I haven't had a chance to test 1.6 out yet, but hope it is better. The R7 will give some advance notice, but best bet is still using Waze unfortunately and hoping they are already reported.
 

Swordfish

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We have Reflex in Calgary, but I am not aware of any MRCD (only Edmonton). MRCD is not needed for stationary photo radar, so I recommend turning off MRCD if we don't have it as a threat.

Thanks for that piece of info. I was not aware our photo radar was something different. I remember when it first appeared in Calgary, my old Max used to pick it up from bouncing off vehicles in front of me but something changed and that doesn't happen anymore.
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I did a quick google on Redflex and it looks like the speed on green and redlight cameras. Is that also what they put on their trucks they park along the roadside?
 
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Heywood

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@SilenceDogoodNinja is Correct. It’s a low powered K band frequency. 2 actually.

It’s worse because it’s facing away from you and clocking you after you pass.

Not to be confused with low powered modulated radar that’s in Edmonton. A normal detector won’t pick those up.

As an example of low power... I’m speaking of millivolt’s emitted. A normal radar gun is approx 35 milV
A Falcon/Raptor is 9 milV
This reflex would probably be around 2 or 3 milV.

There’s not much detection to them... but they do not need long range since their enforcement window is so close to the truck.
 

02Crewman

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Way to bring the R7 into the conversation...lol
That is what I've actually been thinking about a lot lately, it seems that the detectors that have a good reaction time and distance for K band struggle more with BSM, while the good BSM filtering and distance devices struggle with reaction time on K band. Is the way that the filtering is working the main issue?
 

Brainstorm69

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That is what I've actually been thinking about a lot lately, it seems that the detectors that have a good reaction time and distance for K band struggle more with BSM, while the good BSM filtering and distance devices struggle with reaction time on K band. Is the way that the filtering is working the main issue?
That appears to be the case, at least so far.
 

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