New Firmware Released 5.6.3/8.8

nighthawk

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No joy on USBs(tried multiple) CPU must not like them as I cant "WRITE TO USB" as a check., ALP Connect (iOS) /BT has updated 3 times, and still at old firmware. Will try ALP Connect Android next

I'm having this exact same issues. ALP connect says new FW update available. Downloaded 4 times, and still on 558. Tried USB, and the CPU doesn't load it. I know it reads the USB Becuase the colours change, but it does not load the uodate from it.

Just have to keep waiting. Slow progress.

I am having exactly the same issues as well. HW2 with Rx heads.

Same issue here

The update finally showed up in the app today for me. I tried installing it twice but it just transfers, restarts and says it's still on 5.5.8 and asks if I'd like to update again.

Sent from my SM-N975W using Tapatalk

Same issue here. Thought it was an isolated issue or something of my doing causing the problem.
 

mr2turbo

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Control Box compatibility check finished for 4+ years old units
Firmware update release for older Hw2 units

Firmware update was released for older revisions of Control Boxes, manufactured in 2016 and on or after July 2015. If your Control Box is of this age and your update was unavailable in the last 2 weeks you may now try again.
Control Boxes manufactured before July 2015 can no longer be supported. If you can't access or install the most current Control Box firmware update, disable automatic updating within the app settings if using ALP Connect mobile application. Over time you may check with your local distributor if a discount is available for upgrading to the current Control Box.
 

BaileyAB

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Jist updated mine to 5.6.3
 

GregTec5

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Updated today over app via Bluetooth with no issues. Uploaded new configuration file just to be safe. I don’t have anything to test with but the system functions seem working fine.
 

Eloi

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Any update in the pipeline ?
I will wait the email to download 663.
 

thanks

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My app kept on telling me to update, but it was just downloading and pushing 5.5.8. Same with HiFi/USB upgrade...:(
 

mr2turbo

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My app kept on telling me to update, but it was just downloading and pushing 5.5.8. Same with HiFi/USB upgrade...:(

It looks like you and I are in the same boat. We own HW2 units that were made before July 2015 and are no longer being supported. :-(
 

Eloi

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As of today if i did not receive email telling me 663 is ready , does it mean support is finished for my system ?
 

G37X Jockey

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As of today if i did not receive email telling me 663 is ready , does it mean support is finished for my system ?
I have a later version of HW2 and it updated fine, but I never received an email notification.
 

TurboDriver

One foot on the brake, one on the gas...
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As of today if i did not receive email telling me 663 is ready , does it mean support is finished for my system ?
I had a HW2 and an HW4, never received an email on anything. I don't remember the last time I got an email about an update. RDF keeps me updated plus randomly check for updates...I keep auto updates off on everything.

So I don't think email has any indication of whether or not it will continue support.

Unless, and this might be confusing... My HW4 was an upgrade a while ago, and I think my HW2 I am currently replacing with HW4 was an older version (I believe) because it would not update. I did not actually register the HW4 myself, as Tom has stated in other post the serial number is just replaced with the older unit that I upgraded. Maybe, just maybe, all of the information didn't cross when they upgraded and my email is no longer attached to my HW4. Because my HW2 was old maybe that is why I didn't get an email from it so... I really don't know.

I'm probably reading too much into it LOL, and frankly it doesn't matter to me if I get an email or not so I'm happy either way.
 

Gatortotz

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I never received an email for updating my system. HW4
 

SilenceDogoodNinja

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I have all HW4’s and no emails so that might be true
 

alloy00

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FWIW I have a new-ish HW2 (2017) - didn't receive an email but it accepted 5.6.3 :)
 

V1Jake

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USPS finally delivered the cpu today. Loaded up all of the files with no issues, ready to go and save the world.

Btw, HW4 felt heavier in the hand so I weighed both.
 

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