Yeah CC chargebacks are an easy way to get my money back. That's simple and I'm not worried about that part. I'd rather it be done properly where Cobra takes care of these issues themselves. Since we're in Gail's thread, it'd be helpful for her to be aware of these issues since she can directly help resolve the underlying problems causing all this in the first place.
Sadly I must admit that I have been bitten by the cache' name brand for the last time. CS is important when you want or need it. To have to wait to be helped is bad enough, but to go through the agony that Cedar puts one through, is abhorrent to me! Back in da day when I was in consumer CS and TS we answered the phone on no later than the third ring and never put you in a que! We helped you from start to finish- what a sad departure from that golden opportunity to speak with and meet new customers. Now one is a dreaded liability if you're in need of help. I feel dissed. :O(Two thoughts come to mind here....
1. This was a drive-by appearance to put out the dumpster fire Redline 360 launch. New firmware was released and one foot was out the door.
2. A lot of routine customer service questions were posed that a CEO does not have the time or inclination to respond to. Two feet out the door.
100% it is but you need to also stay active...
I want to try the R360c and Theia.You really want that bad?
Sweet. How long will you have it for? I will have to see what the old schedule will allow. LOLI have the R360c now. I know you wanted to test it with your AutoStart.
Lol, I think it’s the only one in Canada.
To make matters worse. When they made RD's in Mississauga, which is about a 40 min drive from me, they still wouldn't ship to Canadians. And they were in our damn country.
MRCD and lockout zones at a minimum right?I’ll have it for a bit. I have to get some testing in.