V1 update ?

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thefrog1394

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Just received the following from customer support (Janet) today (11-22-2019):

We are still waiting for the final parts to arrive. The new detectors will be our most up-to-date units. We will announce it on our website when we are able to complete production.

There is a very small chance the parts will be here before Christmas, but most likely will arrive after the new year.
So they've given up on the 2 weeks mantra I guess. Pretty ambiguous on whether there will be a new V1 or just a production run of the existing most up to date units. Maybe intentionally so?

PS: Putting my flame suit on... I'm sure I'll be accused of fabricating this or trolling or worse (of which none are true). Putting this in the General forum so that all participants from the old thread can opine, but mods feel free to move if you feel that is inappropriate.
 

goblin

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I want to be the on the first page in this thread. Dibs !!! :D
 

DChiJEllis

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All,
Please keep this thread on topic and respectful. There were too many complaints of bad behavior on the other thread that it got locked because all of the moderation being asked for was on that one thread.

Again, please keep this on topic and respectful.
 

GTO_04

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Just received the following from customer support (Janet) today (11-22-2019):

We are still waiting for the final parts to arrive. The new detectors will be our most up-to-date units. We will announce it on our website when we are able to complete production.


So they've given up on the 2 weeks mantra I guess. Pretty ambiguous on whether there will be a new V1 or just a production run of the existing most up to date units. Maybe intentionally so?

PS: Putting my flame suit on... I'm sure I'll be accused of fabricating this or trolling or worse (of which none are true). Putting this in the General forum so that all participants from the old thread can opine, but mods feel free to move if you feel that is inappropriate.
At least they are referring to them as "the new detectors" so that gives us a little bit of hope.

GTO_04
 
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thefrog1394

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At least they are referring to them as "the new detectors" so that gives us a little bit of hope.

GTO_04
Yea. My latest guess is something very similar to the previous version but using a few new parts to replace the ones that went out of production. I'm still very doubtful that we'll see any kind of major update. But we'll see I guess. And every day that goes by we are one day closer to Radenso Theia's launch...
 

Buz

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At least they are referring to them as "the new detectors" so that gives us a little bit of hope.

GTO_04
If the only thing 'new' about it is updated current BSM filtering, then I'd most definitely send mine in and pay for the upgrade while waiting for the girl to show up.
 

SteveStewart4968

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There's lots of speculation about V1 due to inactivity on their website, out of stock V1s, no communication from the company, rumors, etc.. I discovered that V1 is very much alive and well, although they are hampered by a problem out of their control. I discovered complaints on the Better Business Bureau website which were answered by V1, and they explained what is going on with the company. You can look at the thread.... https://www.bbb.org/us/oh/cincinnati/profile/wholesale-electronic-supplies/valentine-research-inc-0292-33001269/complaints
If you don't want to see it, this is a copy and paste of V1's latest answer to a complaint, it's dated Oct 3rd, 2019.... We do have a backorder on orders for new units and on exchange upgrades. Exchange upgrades are, as the name implies, an exchange for a new unit. Just as a note, there are upgrades that can be completed now. Those upgrades are for newer units that need software changes only. Older unit cannot be modified because the electronics necessary for such a modification are no longer available anywhere in the world. We are still waiting on parts to arrive from vendors. As soon as the parts arrive, we will be able to resume production. We have been waiting for the parts for months and it is indeed frustrating. Over time when we responded with a possible date on which we would be able to resume production, we believed that the parts would be arriving. Unfortunately, the time estimates were not able to be met because the parts have not arrived. Mr. *******'s unit is from 2007 and is eligible for the exchange upgrade. Mr. ******* may sign up for an e-mail to alert him when we are able to resume the exchange upgrade program. There is a red-highlighted sentence at the bottom of our home page that offers e-mail signup options where Mr. ******* may enter his information.
 

LouG

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Have I got this right? The first complainant is saying VR are lying even though they have email records?
That sounds like some people I've heard recently.
 

Vortex

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I called in a few days ago and got the same thing about waiting on parts and missed shipping deadlines. When I said I have a 3.8945 and was wondering if the parts are for an improved version of the detector, they said the parts are for the existing detector, not for one with some updates and changes. I know we’ve heard them say a variety of things over the months and who knows what’s true, but just another data point FWIW.
 

RayC

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I called in a few days ago and got the same thing about waiting on parts and missed shipping deadlines. When I said I have a 3.8945 and was wondering if the parts are for an improved version of the detector, they said the parts are for the existing detector, not for one with some updates and changes. I know we’ve heard them say a variety of things over the months and who knows what’s true, but just another data point FWIW.

Sounds like nothing has changed from April of this year and no "upgraded" unit when it does.
 

DrHow

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Just received the following from customer support (Janet) today (11-22-2019):



So they've given up on the 2 weeks mantra I guess. Pretty ambiguous on whether there will be a new V1 or just a production run of the existing most up to date units. Maybe intentionally so?

PS: Putting my flame suit on... I'm sure I'll be accused of fabricating this or trolling or worse (of which none are true). Putting this in the General forum so that all participants from the old thread can opine, but mods feel free to move if you feel that is inappropriate.
Have to say it.... Two weeks now = Two Months. :) The new mantra.


thanks for letting us know. Good info. I never got that email. Supposed to be on a update list.
 
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dudeinnz

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Have to say it.... Two weeks now = Two Months. :) The new mantra.
All,
Please keep this thread on topic and respectful. There were too many complaints of bad behavior on the other thread that it got locked because all of the moderation being asked for was on that one thread.

Again, please keep this on topic and respectful.
Thank you.
 

DrHow

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There's lots of speculation about V1 due to inactivity on their website, out of stock V1s, no communication from the company, rumors, etc.. I discovered that V1 is very much alive and well, although they are hampered by a problem out of their control. I discovered complaints on the Better Business Bureau website which were answered by V1, and they explained what is going on with the company. You can look at the thread.... https://www.bbb.org/us/oh/cincinnati/profile/wholesale-electronic-supplies/valentine-research-inc-0292-33001269/complaints
If you don't want to see it, this is a copy and paste of V1's latest answer to a complaint, it's dated Oct 3rd, 2019.... We do have a backorder on orders for new units and on exchange upgrades. Exchange upgrades are, as the name implies, an exchange for a new unit. Just as a note, there are upgrades that can be completed now. Those upgrades are for newer units that need software changes only. Older unit cannot be modified because the electronics necessary for such a modification are no longer available anywhere in the world. We are still waiting on parts to arrive from vendors. As soon as the parts arrive, we will be able to resume production. We have been waiting for the parts for months and it is indeed frustrating. Over time when we responded with a possible date on which we would be able to resume production, we believed that the parts would be arriving. Unfortunately, the time estimates were not able to be met because the parts have not arrived. Mr. *******'s unit is from 2007 and is eligible for the exchange upgrade. Mr. ******* may sign up for an e-mail to alert him when we are able to resume the exchange upgrade program. There is a red-highlighted sentence at the bottom of our home page that offers e-mail signup options where Mr. ******* may enter his information.
I know the theory that car mags advertising contracts could be paid one year in advanced... However, I would think they would change the ad to mention some kind of pre-order status Is available. This has been going on for months.

assuming true that old components are being replaced by new something that replaces old ways of doing its job, maybe the patents approved, and close to be approved mean nothing for radical change. I still suggest we will be buying a V1B. May look similar to the V1 (like B1 bomber), but the V1B (like the B1B) is really almost whole new vastly improved tool.
Post automatically merged:

Thank you.
Notice the added sentence I placed. When I saw the first line, thought might add something else constructive.
Post automatically merged:

I guess I was asleep. The massive multi thousand thread post is gone? Did not see that in the V1 area
 
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Vancity23

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Just received the following from customer support (Janet) today (11-22-2019):

So they've given up on the 2 weeks mantra I guess. Pretty ambiguous on whether there will be a new V1 or just a production run of the existing most up to date units. Maybe intentionally so?

PS: Putting my flame suit on... I'm sure I'll be accused of fabricating this or trolling or worse (of which none are true). Putting this in the General forum so that all participants from the old thread can opine, but mods feel free to move if you feel that is inappropriate.
Well that wording is different than before when she said “the new detectors” but its still an unknown as to what that means, new not sold yet or new features not on the latest version...
 

DrHow

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SquirrelMaster

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Thanks. I was ”sleep reading” while “sleep walking” on way to the bathroom. locked up tight now from new comments. Was fun while it lasted.

what is funny... Safari in my iPad shows this for posts. Been Shadowbanned. :) kidding, mods

View attachment 135475
Go to the thread via the link and make sure it's not set to ignore.
 

DrHow

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Go to the thread via the link and make sure it's not set to ignore.
Well now... How did that happen? Unless I was “sleep ignoring”, would never ignored that post. :) That was it, thanks.
 
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