About the sleeping/lockup bug

samq45

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Could it be (only in the case when EL is connected) a deliberate behavior ?

I have a camera (my R3 detects it as MRCD) three blocks away from me, which gives me the following behavior with my BelScort devices:

- DualPro 360, iRadar (EL) connected: Alerts come through on app, splash screen on RD (no actual detection, no bars or frequencies displayed)
- DuaPro 360 alone: Not tested
- Beltronics GT-7, no app: detects something, plus beeps as stored location (camera icon on screen). Not sure which one came first.

The more I try to remember, the more I think my DualPro360 never gives me any radar detection signs at all when the app is connected and sends a stored/reported location.

Not sure if this is on purpose behavior, a bug, or a sign of lockup.
I have no direct evidence of this, but Mine seems to be sleeping more when I use EL and Lose Cell phone service. Cell phone service is spotty in the Adirondacks and that is when I see it sleeping the most, however its also when the detector is on for the longest amount of time. Typically my trips are 3-4 hours and the detector is on the entire time without a restart - so that could be part of it also.

Maybe we can get someone like Freebird to test it as they are on the road for extensive amounts of time. They would have to have a reliable way to test the detector and be willing to risk being unprotected.

I have a suspicion that Escort is sort of aware what causes this and to protect their profits they are silent. they have taken a few detectors, including mine and sent them back with no change - or in some cases a worse condition then they were provided.

All they did the last time for mine was "reload firmware/Software".
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I really wish Escort would interact with us regarding these findings.

We have a lot of enthusiasts here that I think would love to help, (run beta software, give detailed reports back, etc), but we are being 'ignored'. Who knows, maybe they are able to recreate these issues in-house and have their 'already employed' testers of their own. Even still it would be nice if they acknowledged the issue we seem to be encountering as either a hardware or software issue.

I picked up an R7 to run while my 360 seems to be at its 2nd home lately, but returned it after 2 weeks. I prefer running the 360 on the highway and more congested areas the the R3 in the tough terrain. However, if we do not get some clarification from Escort on these odd can we really trust these units?

Simple answer is No - We cannot trust them and Escort does not care. Someone needs to put this more out there, Like Vortex, and we should be adding review comments to Amazon/Best Buy and any other site we think draws people.

The only way to get their attention is to affect their sales. I returned my Max 360CI and will try to stop spending any more on Escort Detectors (although I do Admit I have a problem when a new detector comes out)
 
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BagNDrag

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Did they send you a special firmware to log diagnostics or is it available on all devices already?
Did you get any more info from them on the prognosis of the issue? Your situation sounded very ideal since it was repeatable
They put me on a special firmware that did the logging and reported errors on screen for me to log and send back. They believed the issue was improved with 1.09 and more so with 1.10. For my environment and situations it has been resolved. I wish I knew the details on what the fix entailed.

-Mark
 
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FunkyDoc

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I am declaring for now, my 360c on latest FW is not locking or sleeping. I was reporting narcoleptic behavior on the 360c using the Bushnell between 10-20% of test while driving. However, at the suggestion of gr8 RDF members, stsrted using my Falcon HR, and Stalker 34.7. Not one sleep response since. It has never shown lock ups. I think latest version of FW might look at the Bushnell signal as something other than real radar at times.

GT360 running 1.0 still flawless. Limited testing with regular 360 on latest FW, so far, no issues.
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I mentioned to you before I think in Bel section, my 360c and 360 handle speed signs different than before with older FW. They are filtering them more. The bot construction warning signs with old surplus radar heads attached, will still come through loud and clear. So will the newest Ka speed signs (FL fed reserve, and McCordsville IN).

The Bushnell used to work well as a easy test. No longer. I bet your pocket radar also might be filtered at times. maybe something about small freq instabilities or something.

I do not doubt the folks who have long been talking about this sleep and lockup. Just like the now recent folks willing to come out of the closet (not fearing ridicule and bullying in RDF) about returning R7s because of real problems, going back to R3s, or something else. In my case, I never had the issue with multiple 360 platform. Then this last long trip, using latest FW and Bushnell, I experienced the sleeping symptoms. But, the 360c was really awake. Further testing with my real radar devices, so far, no sleeping.
Well I truly wish I was as confident in my GT360 as you are in your 360 series RD's! But the trust just isn't there anymore for me. Understand your thoughts on the PocketRadar, and I'm not saying that's not a possibility. But at least for me and some of the others on this forum, it doesn't explain the pattern of behavior. I've come to learn how often I can expect to hear something out of the detector, and also there are standard spots that ALWAYS trigger an alert. When it's sleeping, driving past two K and X spots that are always on NEVER trigger the alert, and that's when the PocketRadar also doesn't work. It's truly disconcerting, esp since it only has to be asleep once at the most inopportune of times for it to be a ticketing disaster.

Now to be fair, I've seen similar albeit less frequent reports for the R7. Down the road, may consider the Radenso Pro M, though truth be told I wish I could justify a fully installed system along with jammers (if they fit on my vehicle- another story altogether). There's so much I enjoy about the GT360- the quietness of it, the directional nature of the detections, its integration with EL when it works, the $290 price I got it for, and even the looks. Looks quite nice on the Blendmount with the M1 attached. And because of that I was rooting for ER to have finally taken care of the bug with the latest FW. Don't think they have though, not reliably and for everyone though. Real bummer, and at this point, I can't justify another ER purchase. Sure, I could send it in, but given what others have said here, the likelihood of it being fixed from them is next to nil, and that doesn't justify the effort on my part to send it in.

I don't pretend to know what's causing the issue, but clearly time is a variable. For my short daily commutes, it's been nearly flawless. Two sleeping incidents occurred on much longer drives. Maybe something overheats, or maybe it's just as simple as the time increases the opportunity for failure to become manifest. I'd be happy to work on an excel spreadsheet with items we could log that may help us nail down a cause if others were interested. LMK.
 

DrHow

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Well I truly wish I was as confident in my GT360 as you are in your 360 series RD's! But the trust just isn't there anymore for me. Understand your thoughts on the PocketRadar, and I'm not saying that's not a possibility. But at least for me and some of the others on this forum, it doesn't explain the pattern of behavior. I've come to learn how often I can expect to hear something out of the detector, and also there are standard spots that ALWAYS trigger an alert. When it's sleeping, driving past two K and X spots that are always on NEVER trigger the alert, and that's when the PocketRadar also doesn't work. It's truly disconcerting, esp since it only has to be asleep once at the most inopportune of times for it to be a ticketing disaster.

Now to be fair, I've seen similar albeit less frequent reports for the R7. Down the road, may consider the Radenso Pro M, though truth be told I wish I could justify a fully installed system along with jammers (if they fit on my vehicle- another story altogether). There's so much I enjoy about the GT360- the quietness of it, the directional nature of the detections, its integration with EL when it works, the $290 price I got it for, and even the looks. Looks quite nice on the Blendmount with the M1 attached. And because of that I was rooting for ER to have finally taken care of the bug with the latest FW. Don't think they have though, not reliably and for everyone though. Real bummer, and at this point, I can't justify another ER purchase. Sure, I could send it in, but given what others have said here, the likelihood of it being fixed from them is next to nil, and that doesn't justify the effort on my part to send it in.

I don't pretend to know what's causing the issue, but clearly time is a variable. For my short daily commutes, it's been nearly flawless. Two sleeping incidents occurred on much longer drives. Maybe something overheats, or maybe it's just as simple as the time increases the opportunity for failure to become manifest. I'd be happy to work on an excel spreadsheet with items we could log that may help us nail down a cause if others were interested. LMK.
Do you have actual LEO experiences where you see their display in patrol C/O mode, K or Ka, and yours is silent? The ER blocking of false alerts is way out of front of others. You can think it is asleep, and it is not.

don’t think the Radenso Pro M is a alternative based on your standard. Using TsrRej, which as others say is mandatory in order to gets its vaunted BSM and false blocking performance, it gets slaughtered with real LEO K radar that are low power or off axis. Our Midwest testing group confirmed observations of another testing group of this flaw. If someone was traveling at close to or at normal suburban/highway speeds, it becomes a K band ticket notifier. I did not believe it, and thought I could run with the TSRRej off or low. Nope.... made a Whistler Wally World blister pack RD look quiet by comparison. If hard core K band use by LEO in your area is real, caution....

look, you have made up your mind. Get that... go for selling 360, or running it through a hard drive crusher. Get something else. I had a couple RDF members wake me up to the Bushnell thing. Glad they did, these folks are NO kool-aid drinkers for Escort. They knew I had reported on here since the beginning, no lock up or sleeping on my inventory. When I reported the sleeping using the Bushnell with latest FW, they cautioned me. Since moving back to my real LEO Radar, so far no sleeping on 360c, and now the 360 original both on newest FW.

One of these days I will take the never sleeping hot 1.0 (especially Ka) GT360 and update it. Or, go buy new Cobra 360 from @Bossdad71 with latest FW, see how that does. Sorry to hear your GT is toast.
 

RoadDogg

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Wouldn’t be too quick to dismiss it as a Bushnell issue.

******
******

^^^^I agree with @FunkyDoc on this. I am very certain my Max360c has been sleeping. I recently purchased a Pocket Radar Traffic Advisor model, and I have a Stalker ATR on the way. I need to locate my Kustom Signals HR-12 old K-band gun that is somewhere in a box in my attic. I am also looking to pick up some other Police Radar guns.

My thing is that there is not a high performance radar detector made that can “filter” out K-band door openers in Highway mode with K-band at full sensitivity. My Max360c will not alert to 5 or 6 known K-band door openers in my city when it is sleeping in Highway mode with K-band on, but it always alerts to them when not sleeping. I never have a problem with my R3 alerting to those openers. I don’t use Auto Learn or GPS lockouts.

On a road trip this weekend, my wife and I are driving separate cars as I am coming home sooner than she is. She is using the R3, and I am using the Max360c. Thursday night she is a couple of miles ahead of me (she drives faster than me), and she calls me to let me know what my elementary school daughter said. The R3 had a Ka band alert, and my wife turned to my daughter, and asked if Ka band was real police radar. My daughter responded, Yes, Ka-band is almost always real police radar, but K-band can sometimes be Blind Spot Monitors or Automatic door openers....lol. My young daughter may eventually be a RD enthusiast. Anyway, my wife described the radar encounter, and it sounded like a constant on Ka encounter. Shortly thereafter, I see a K-9 decal on a Ford Police Interceptor stationary in the median when I was right up on him. She told me that was the vehicle that was causing the long then strong alert on the R3. Not a single alert from my Max360c. Thank goodness she called me to tell me what my daughter said. It may have saved me a ticket. Sure, maybe the LEO was using I/O and didn’t target me, or the LEO could have turned the radar off. Traffic wasn’t heavy or sparse. It was moderate.

Within a few minutes, I pulled out my Pocket Radar Traffic Advisor which I bought recently which normally triggers a 24.123 or 24.124 alert on my Max360c (I didn’t point it directly at the detector), and my Max360c was quiet...Nothing. I tried several times with no alert. I power cycled it and waited a minute, and it alerted just fine. This sleeping occurred about an hour into the trip. I had no other issues for the balance of the trip (another 2 and a half hours).

I have had several other strange things happen on my Max360c this week which prompted a call to Escort Customer service. They sent me another return authorization. I don’t have time to get into that as my family and I are about to hang out, but I will share that later to see if anyone else has experienced this.

Anyway, Just sharing my thoughts and experiences. I love my Max360c when it’s working the way it is supposed to which is most of the time, but I don’t fully trust it.

- RoadDogg




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Kennyc56

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That would scare the hell out of me around here! I'd get popped with an I/O shot the second it went to sleep! No thanks! It doesen't matter how good it works when it decides to stay awake, you are totally unprotected while it's asleep! There's no way in hell I could ever trust any detector that randomly sleeps! Just saying!
 
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RoadDogg

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That would scare the hell out of me around here! I'd get popped with an I/O shot the second it went to sleep! No thanks! It doesen't matter how good it works when it decides to stay awake, you are totally unprotected while it's asleep! There's no way in hell I could ever trust any detector that randomly sleeps! Just saying!
If my wife hadn’t called me to let me know what my daughter said, I may have been pulled over. As much as I hate to box up my Max360c again, and send it back to Escort, I plan on sending it back to Escort next week. I had my Pocket Radar with me, but I had not checked to see if my Max360c was sleeping yet because I was getting alerts earlier in the trip.

I am glad we are all having this discussion to attempt to get to the bottom of this issue and to determine if this sleeping issue really exists and if there are any factors, settings, etc that may be causing this. Based on my 39 -40 years or so of experience using radar detectors and my experience with my Max360c, the sleeping issue does periodically exist for my particular unit.

I never experienced any suspected sleeping issues with several Escort/ Passport 8500 x50 units or my Escort iX that I have owned. Over the years that the V1 was my primary detector, I normally bought Escort products for my wife to use as she didn’t like the V1 as she thought it was too “chatty”. I also owned several Cincinnati Microwave Escort and Passport products back in the day, and I didn’t have any issues or problems with those detectors.


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Kennyc56

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If my wife hadn’t called me to let me know what my daughter said, I may have been pulled over. As much as I hate to box up my Max360c again, and send it back to Escort, I plan on sending it back to Escort next week. I had my Pocket Radar with me, but I had not checked to see if my Max360c was sleeping yet because I was getting alerts earlier in the trip.

I am glad we are all having this discussion to attempt to get to the bottom of this issue and to determine if this sleeping issue really exists. Based on my 39 -40 years or so of experience using radar detectors and my experience with my Max360c, the sleeping issue does periodically exist for my particular unit.

I never experienced any suspected sleeping issues with several Escort/ Passport 8500 x50 units or my Escort iX that I have owned. Over the years that the V1 was my primary detector, I normally bought Escort products for my wife to use as she didn’t like the V1 as she thought it was too “chatty”.


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I've had my Redline-O sleep but only after it had the dreaded cold solder issue, not once but twice! I sent a nasty note with it the last time I sent it in and knock on wood it's been a monster since then! That's been several years ago. My RX65 sleeps like a baby however! It also sucks on any Ka band. It's an S7 too! I got it from Escort several years ago when the had them on their Ebay site for sale as refurbs. I always wanted one so I got it. It sucked from day one! After sending it back 2 times to be fixed with zero improvement, I just said to hell with it!
 
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DrHow

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I suggest anyone with suspected sleeping devices, buy or get hands on real radar. dash mount or hand held. K and Ka. Then check the 360 in question from outside if possible. Inside if you happen to be moving. So far, no sleep report since I stopped using Bushnell. I suspect pocket radar might be tagged sometimes as fake or BSM and blocked.
 

Trinity

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Can you test a sleeping radar detector with a old X band unit? You mentioned only Ka or k.

Edit: @DrHow
 

DrHow

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Can you test a sleeping radar detector with a old X band unit? You mentioned only Ka or k.

Edit: @DrHow
Great point! You have a old K55 or something like that laying around? That would be fun! Should work great.
 

radarrob

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Testing with pocket radar is not good. A Falcon HR or similar actual police radar gun or dash unit would be better. I have it all,I just don’t have a RadarDetector that sleeps or have one to test this issue out with.
 

poolmon

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Can you test a sleeping radar detector with a old X band unit? You mentioned only Ka or k.

Edit: @DrHow
I would think that an X band radar unit would be a good tester to see if the entire radar side is sleeping/locked up. Logic would dictate the emitter preference to test for a sleep would be in the following order (to distinguish a true sleep from a filter squelch):
1. Ka (because no filters)
2. X (because some filters)
3. K (because most filters)
 
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radarrob

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Someone send me a 360 and I’ll test it.
 

FunkyDoc

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Think we’ve gone on a tangent here. Pocket Radar is not the issue. The RD is. Here‘s why.

1. RD always picks up PocketRadar when it’s also picking up other radar signals, like constant on X-band spots around town, local PD running CO Ka, and BSM K.
2.. RD does NOT pick up PocketRadar when it’s also NOT picking up any of the other radar signals. Now I can’t guarantee the cruiser shut off Ka for example, but I can guarantee the X-band is still running- it ALWAYS is in the same spots around my town. Yet when I drive by with the RD when it’s eerily silent by these always on X-band spots, it’s dead silent. It’s then tested with the PocketRadar, and AGAIN it’s dead silent. Restart the RD, drive by the X-band spot, and voila, it’s working again. And it’s picking up the PocketRadar too then.

I know we want to believe that maybe it’s user error- and I was one of those TBH. I’m not saying THEORETICALLY that there might not be issues with the PocketRadar. But when the RD is not picking up ALWAYS ON X-band spots, it’s not picking up the PocketRadar, and it’s not alerting to any BSM falses- when it normally does ALL these things- then we’ve got to be honest with ourselves- the problem is with the RD platform.

And RadarRob, thanks for the offer to test- had it been sleeping when I last saw you, we could’ve tested it then. But it’s an infrequent issue, and I haven’t yet picked up on what variables allow me to reproduce it so the test wouldn’t be helpful in that case.

Finally, I’m clearly not the only one with this issue. So please don’t mistake this as an attack on anyone’s chosen radar brand. Again, I want THIS RD to work. It’d be perfect if it weren’t for this issue. But this is a big issue.
 

DrHow

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^^^ Yah, take that “chosen brand”, record it being sent through the hard drive crusher. Start over. Buy another brand. I thought that was going to happen to my 360c Due to the sudden narcolepsy. Turns out, seems like it does not like the Bushnell. Hope that is all there is to it. Or, video goes up running it going through crusher. Not worth my time per hour to argue with ER, ship it back and forth.
 

FunkyDoc

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I am testing GPS signal to see if loss of GPS has anything to do with the issue. With the RD and M1 combo attached via a Blendmount given configuration of my car, I had a hard time getting consistent/reliable GPS signal. Reached out to Blendmount, and must say they’ve got AMAZING customer service. Thank you Blendmount! Got a replacement part that pushed the RD closer to the windshield and so far, better GPS. One more variable to check ; )
 

DrHow

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I am testing GPS signal to see if loss of GPS has anything to do with the issue. With the RD and M1 combo attached via a Blendmount given configuration of my car, I had a hard time getting consistent/reliable GPS signal. Reached out to Blendmount, and must say they’ve got AMAZING customer service. Thank you Blendmount! Got a replacement part that pushed the RD closer to the windshield and so far, better GPS. One more variable to check ; )
You bring up good point. I use M1s on each of the 360 platforms and the R7. I noticed that the GT360 took longer to get GPS. And could lose it. I turned off the WiFi on M1 (unless pulling files, then turn back off), helped.
 

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Think we’ve gone on a tangent here. Pocket Radar is not the issue. The RD is. Here‘s why.

1. RD always picks up PocketRadar when it’s also picking up other radar signals, like constant on X-band spots around town, local PD running CO Ka, and BSM K.
2.. RD does NOT pick up PocketRadar when it’s also NOT picking up any of the other radar signals. Now I can’t guarantee the cruiser shut off Ka for example, but I can guarantee the X-band is still running- it ALWAYS is in the same spots around my town. Yet when I drive by with the RD when it’s eerily silent by these always on X-band spots, it’s dead silent. It’s then tested with the PocketRadar, and AGAIN it’s dead silent. Restart the RD, drive by the X-band spot, and voila, it’s working again. And it’s picking up the PocketRadar too then.

I know we want to believe that maybe it’s user error- and I was one of those TBH. I’m not saying THEORETICALLY that there might not be issues with the PocketRadar. But when the RD is not picking up ALWAYS ON X-band spots, it’s not picking up the PocketRadar, and it’s not alerting to any BSM falses- when it normally does ALL these things- then we’ve got to be honest with ourselves- the problem is with the RD platform.

And RadarRob, thanks for the offer to test- had it been sleeping when I last saw you, we could’ve tested it then. But it’s an infrequent issue, and I haven’t yet picked up on what variables allow me to reproduce it so the test wouldn’t be helpful in that case.

Finally, I’m clearly not the only one with this issue. So please don’t mistake this as an attack on anyone’s chosen radar brand. Again, I want THIS RD to work. It’d be perfect if it weren’t for this issue. But this is a big issue.
Hope this helps anyone that is concerned with sleeping issues, because I’m almost certain that the Max 360 and 360c are very unique in the way they analyze signals to the point that I don’t feel we can fool it with pocket radars, Bushnells etc.

Here are a few reasons I believe this is true.

1) During highly viewed testing online ( utube) no online test person has complained about the 360 series not recording good results when testing . No sleeping issues ever that I know of.
2) I have never heard anyone on the forum complain about the high cost of speeding tickets using a 360 series.
3) I personally have tested both the 360 and 360c and found both of my detectors in 2 different cars produce the same results when a low power k band speed sign showed up in my area 1/2 mile from my home and stayed in the same place for 3 weeks, here are the results:

Vehicle 1 (Max 360)
Day 1-3 K band full ramp up and then stored
Day 4-7 K band grayed out (muted)
Day 8-21 (Auto displayed only ) no indication of any signal at all ( at this time it is as if the detector is on total dismiss and acting on its own to not distract me at all. No audible or visual warning
During this time speed of my vehicle was always displayed by the sign to me.
And during this time if I wanted to unplug unit and screw up what it was doing for me of course it would pull off a complete reset and show a full K band with full Ramp up, but the next day if I didn’t disturb it it was back on duty providing the ultimate Quiet ride at the same location.

Vehicle 2 (360C)
Same Results as Vehicle #1

Maybe the 360 series should be looked at differently then the average detector Until we figure how to outsmart it.
 

DrHow

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Hope this helps anyone that is concerned with sleeping issues, because I’m almost certain that the Max 360 and 360c are very unique in the way they analyze signals to the point that I don’t feel we can fool it with pocket radars, Bushnells etc.

Here are a few reasons I believe this is true.

1) During highly viewed testing online ( utube) no online test person has complained about the 360 series not recording good results when testing . No sleeping issues ever that I know of.
2) I have never heard anyone on the forum complain about the high cost of speeding tickets using a 360 series.
3) I personally have tested both the 360 and 360c and found both of my detectors in 2 different cars produce the same results when a low power k band speed sign showed up in my area 1/2 mile from my home and stayed in the same place for 3 weeks, here are the results:

Vehicle 1 (Max 360)
Day 1-3 K band full ramp up and then stored
Day 4-7 K band grayed out (muted)
Day 8-21 (Auto displayed only ) no indication of any signal at all ( at this time it is as if the detector is on total dismiss and acting on its own to not distract me at all. No audible or visual warning
During this time speed of my vehicle was always displayed by the sign to me.
And during this time if I wanted to unplug unit and screw up what it was doing for me of course it would pull off a complete reset and show a full K band with full Ramp up, but the next day if I didn’t disturb it it was back on duty providing the ultimate Quiet ride at the same location.

Vehicle 2 (360C)
Same Results as Vehicle #1

Maybe the 360 series should be looked at differently then the average detector Until we figure how to outsmart it.
Ditto! ^^^ Relating to you “days” Time line. I have multiple examples (and mentioned here in RDF) the same amazing behavior. All three now react the same at each of the heavy driven roads into/out of one of my offices. We are talking k band door openers at hotels (next to each other), Goodwill, Doggie hotel, Home Depot, and a few more. On Auto ends up with nothing. First goes through lockout process, then gray, then main display Over time. Yet, the devices do alert to my real k band and Ka out side of their range or within these areas.

yes, cruise alert works well for other areas not at that level of maturity. I will turn that on most the time now. AFTER the experiences above where it was off.


oh oh @Stealthbull, now we have done it. We will be tagged as kool-aid drinkers, stealth comments of us being nonsensical. Some of those might be living with fading OLED, odd rear vs front antenna range/BSM behavior, or whatever from other brands. :) Point is.... None of these suppliers are perfect, yet... Maybe Radenso can get to near perfection with the newer road mapped platforms being discussed. In mean time, thanks for reminder like the RDF gr8 ones offered, my sudden trouble with sleeping 360c related to Bushnell. So FDR, they are dead on.
 
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