GT360 Third Repair Trip to Escort

Up All Night

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First return, they fixed it and made some component updates to bring it up to current ECO status. Came back and the BT didn’t work. Sent it back again. When it came back I decided to buy the two year extended warranty since the warranty period was almost up.
Then last week I took it with me to Bamma.
It was in my suitcase in the nice little Radenso case. When I arrived I discovered the display wouldn’t light up.
When it was returned after the first two trips, I thought the display was a little dim but wasn’t worth sending it back because I could still see it. Also mentioned to then in my note that after the last FW update that is seemed to have lost som K & KA sensitivity. And that I wasn’t entirely convinced that the sleeping problem was solved. The Rep told me that the last update was mostly meant to take care of laser falling.
Will be interesting to see what they do and what they say about the current repair.
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NPark

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Ecort! LOL.

On a serious note, sorry to hear that. Always a pain to send it in, and have to wait for it to get back.

I’m gonna request a title change for ya.

@Andrew21 fix the title for me please.


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RoadDogg

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I am sorry to hear that. I know it is frustrating to have to keep sending it back. I am glad you that you got the 2 year extended warranty/service plan before your warranty expired. I have the extended warranty/service plan on my Max360c.


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Andrew21

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Ecort! LOL.

On a serious note, sorry to hear that. Always a pain to send it in, and have to wait for it to get back.

I’m gonna request a title change for ya.

@Andrew21 fix the title for me please.


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Fixed, Next time please hit the report button. Thank you!
 

NPark

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FunkyDoc

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First return, they fixed it and made some component updates to bring it up to current ECO status. Came back and the BT didn’t work. Sent it back again. When it came back I decided to buy the two year extended warranty since the warranty period was almost up.
Then last week I took it with me to Bamma.
It was in my suitcase in the nice little Radenso case. When I arrived I discovered the display wouldn’t light up.
When it was returned after the first two trips, I thought the display was a little dim but wasn’t worth sending it back because I could still see it. Also mentioned to then in my note that after the last FW update that is seemed to have lost som K & KA sensitivity. And that I wasn’t entirely convinced that the sleeping problem was solved. The Rep told me that the last update was mostly meant to take care of laser falling.
Will be interesting to see what they do and what they say about the current repair.
Posted from my iPhone using the RDF Mobile App!
Man, sorry to hear about that- what a hassle/PITA.... They should send you a new unit, your pick ; )
 

Up All Night

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They should send you a new unit, your pick ; )
I’ll find out tomorrow, I think they’re sending a new unit.
IMG_6126.JPG

If they did, I’m thoroughly impressed.
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FunkyDoc

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That’d be awesome if they did, and if so, suggests ER is thankfully monitoring this forum ; )
 

Bossdad71

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i would have asked them about this little word, lol
Post automatically merged:
Ecort! LOL.

On a serious note, sorry to hear that. Always a pain to send it in, and have to wait for it to get back.

I’m gonna request a title change for ya.

@Andrew21 fix the title for me please.


Sent from my iPhone using Tapatalk
i think most of us could have figured it out.
 

Up All Night

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I’ll find out tomorrow, I think they’re sending a new unit.
If they did, I’m thoroughly impressed.
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They didn’t send a new unit. Been playing with it since post. At first it seemed like it was hotter than when I sent it back but I held back saying anything until I could run it through a course or ten. Turned off tsr and remembering a post about spec mode put it in std. The display is bright again. Dave Kilmer reported that he replaced the display and that some components were damaged / skewed. He also reported that he moved some varactors to improve coupling. As stated, it’s working... And I’m still watching it like a hawk waiting for it to prove it’s working better or at least back to where it was before it was sent back.
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Blizzard

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Third time was a charm for a used Passport Max I had. Problem was with the magnetic mount causing k falsing. Original owner sent it in once and I sent it twice. Finally ended up working great. Hope it works out for you.
 

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