Warnings/Infraction System Details, Inquiries & Appeals Process (1 Viewer)

xydrine

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The RDF Infraction System & Appeals Process

General Information:


The "Moon Door" section contains an on-going, automated listing/tracker of warnings, infractions and bans issued to members of the forum.

Please see the second post in this thread for details regarding the infraction inquiry/appeals process.

Here's some information on the automated infraction system...

While all infractions are different, most of them are 0 or 1 point infractions, and expire after 6 months. We may also create a custom infraction, with a specified number of points, and expiring at a custom time.

Points are cumulative and could automatically create a ban.

Warnings may or may not contain any points. We often refer to warnings as infractions, but it's usually relating to the same system. Some warnings may not even go through our system, but in a comment or post by a staff member.

Point-based warnings/infractions are when things start getting serious.

3 points = 2 day ban
5 points = 7 day ban
7 points = 30 day ban
10 points = permanent ban

The number of points you receive will be in your notification via PM or posted in this forum section.

Infractions are a direct warning, and they should not be taken lightly. But they are also primarily a teaching tool and reminder of how to act on the forum. Infractions are public so members can also learn from others mistakes, they also provide accountability and history. Enough infraction points can accumulate to an automatic temporary ban as a time out, or if severe enough a permanent ban by jury.

Permanent Ban Grand Jury:


Being a forum of the People By the People there is a grand jury system in place for permanent bans: Announcing: The Commission (RDF's Severe Infraction Review System)

We understand everyone can make mistakes, but it is very important to the community we respect the rules made by the RDF administration. It is also important to respect all our valued members and manufacturers that care enough to be on the forum.

Infractions are a direct warning, and they should not be taken lightly. But they are also a teaching tool and reminder of how to act on the forum. Infractions are public so members can also learn from others mistakes. But due to the nature of an infraction only Admins/Smods can reply in an infraction thread.
Just a note to the members: The forum staff decided a while ago not to let members post in the User Infraction section. Our reasoning for this, is that prior to doing this, many members would troll and bash the member who was warned, infracted, or banned. We felt that some of the posts set a tone to the thread and forum that was not becoming. If any member does have some information to share about the incident or member, please PM the the administrators and moderators of the forum, by reporting the original post in the user infraction thread.
The Commission (RDF's Severe Infraction Review System)

As a way to ensure active members receiving a permanent ban receive a fair shake, all permabans will be reviewed by the Commission. https://www.rdforum.org/showthread.php?t=50883

--

There are also other methods of warnings/infractions we may employ, such as thread-banning or section-banning someone.

We do not enjoy giving out warnings/infractions. We are only enforcing our rules system - please don't take it personally.

We try to do everything we can on our end to make your interaction with the forum work - we do NOT simply ban people for no reason like many sites do.

UPDATED on June 15, 2019: Revamped thread with updated information.
 
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xydrine

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APPEALING AN INFRACTION/INQUIRING ABOUT AN INFRACTION

For better organizational purposes and to give members a structured way to inquire about or appeal an infraction/decision made by the staff, we have created a simple process which will allow you to get additional feedback from the staff on why you were given an infraction/the reasoning behind a punitive action we performed.

As stated in each individual infraction post in this thread, there are a few static guidelines that need to be understood/followed when considering an inquiry/appeal...:

Guidelines for warnings/infractions and inquiries/appeals:

1.) 0 point infractions (warnings) may not be appealed for reversal or discussed with the staff. These are, as stated, warnings only, and are for your information only - they are not point-punitive; the warning notes indicate all that you need to know about these types of infractions (warnings).

2.) Private Messaging any staff member about your infraction will result in a 1 point infraction.

YOU ARE NOT BEING RESTRICTED FROM INQUIRING/APPEALING, just do it properly - by following the instructions here in this post. We don't ask much of you guys - and this is not much to ask for.

3.) Inquiries/appeals are done through the report button (seen in the below instructions), meaning your inquiry/appeal will be viewable by members. This is for transparency purposes and to allow other users to see staff responses to an inquiry/appeal. So just be aware that your inquiry/appeal is viewable by members. There are absolutely no legitimate reasons for why an inquiry/appeal about an infraction (anywhere) should be private (key word: legitimate) - so if you want a responsive/respectful answer from the staff, be respectful and detailed in your inquiry/appeal.

4.) We are not going to argue/debate with you regarding your inquiry/appeal - make your inquiry/appeal as detailed as possible and we will address it as we see fit - but once we close out the inquiry/appeal report, the matter is closed. Again, I don't like repeating myself, but it should be repeated that this is why you should make your case to us in the most detailed manner possible.

Instructions for filing an inquiry/appeal to an infraction (must have been a point-punitive infraction, as mentioned above):

Visual example:


appeal.png


Instructions:

STEP 1:
Head to the infraction thread here in the Moon Door section and locate your infraction thread, which has been posted by a staff member, for example in the above image.

STEP 2: Click on the "Report" button underneath the post showing your infraction details.

STEP 3: Fill out the report form with as much detail as possible - I typed a simple example in the image above, you do not need to follow that format, just be as detailed as possible (mentioned in the guidelines above here in this post) as to why you are inquiring/why you are appealing/etc. It's up to you to make your case to us. Be detailed, this will not be a discussion, AGAIN, as mentioned above. I can't stress this enough. Once you are done, hit the blue "Report" button and your inquiry/appeal will have been submitted. You will then see the report inside the report center here: https://www.rdforum.org/index.php?reports/ - you should also be notified about updates to the report.

Once the staff reviews the report, we will respond accordingly.

Again, this type of system is to better organize/structure the inquiry/appeals process for infractions - it helps other members of the forum as well as the staff, for various reasons.

While this thread here is not able to be responded to by members, if you have questions there will be a thread mentioning the implementation of this system in the Announcements section in the coming day where you will be able to ask any questions about this system/process at that time.

Thanks!
 
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