Looking at July for v1s now.

Status
Not open for further replies.

Jennifer

Learning to Fly
Beginner User
Lifetime Premium Member
Joined
Apr 13, 2019
Messages
341
Reaction score
794
OMG, I had not seen the Yelp one's, Martha's getting her sphincter spanked, to quote one comment "Easily the rudest, most illogical, vapid individual I've ever had the pleasure of trying to work with.".... DAAAAMN, tell us how you 'really' feel. After reading so many comments, mentioning experience with her by name, and to know she's still there.... hmm "Martha has photos of someone with barn yard animals", that's all I'm saying. Why would you allow this style of personality be the one to be your representative on the phone.. Wow...

I don't read that site due to horror stories I've heard about businesses getting bad reviews if they refuse to advertise with them.. but I saw this... and with all what I've been saying, I'm glad I'm not the only one that looks at the upgrade offer that way but I do have to say one thing.

IT WASN'T ME!!!!! Honest... I didn't post that, it's exactly what I've been complaining about but I didn't do it, honest... LOL.. it's easy to prove..... he has friends. ;)

124008

Post automatically merged:
Whew, I read all the comments on Yelp, some including email screen shots.... I'm blown away by some of the accusations made (allegedly) against customers. I had NO idea their interactions were so toxic. I purchased my detector directly from them so have no problem with the serial number issue but the way the treated people, beyond disgraceful.

Do we have a Uniden R7 retailer who's a sponsor on the forum that I can support. I'm done, that is just way out of line....
 
Last edited:

LouG

PSL +5
Intermediate User
Joined
Jan 2, 2014
Messages
2,660
Reaction score
2,803
Ripping a company apart and making it out that Mike is washed up, a bad company, etc., members should refrain for this talk, as that slandering a Company which we all agree on this forum when to a Company or Person, when (and if) we read the Doctrine to communicate in this place.
That type of rubbish diminishes them more than it does VR.
Post automatically merged:
The yelp reviews were just one example. Even on these forums there are people not happy about the CS as well. What is the gold standard for CS reviews for Valentine? It is possible to make a great product and have great customer service. It's not an either or situation. I like some others would probably opt for the great product and worse CS than the other way around but ideally the best run businesses are able to do both very well.
Who cares? Buy something else. Walking away is the ultimate review tool. Use it.
 
Last edited:

Deadhead1971

Instant-On Survivor
Advanced User
Premium Member
Joined
Dec 7, 2014
Messages
3,008
Reaction score
4,690
Age
48
Location
Central NC
I have emailed escort twice recently and got a response the very next business day. The lights are on there, love em’ or hate em.’ The most recent response is the info over on Escort forum for the latest EX firmware update.

Sent 2 inquiries to VR....and......:question:
 

johnboy00

Geaux Tigers!
Advanced User
Lifetime Premium Member
Joined
Sep 6, 2016
Messages
3,966
Reaction score
7,598
Location
Raleigh, NC
RDF has @BestRadarDetectors even if it's not an r7 you want, he's probably got it
He's a sponsor now? Very recently I was pretty much chastised for just asking if he was, and the answer was a resounding no.
 

crabu2

PSL +5
Intermediate User
Joined
Aug 11, 2017
Messages
1,167
Reaction score
1,045
Location
DelMarVa
Patience, grasshoppers! :)

Mike is an engineer, not a salesman. I don't care that he doesn't work social media or give interviews. He designed one hell of an RD, with a UI and w/s mount so good they have survived unchanged for nearly 30 years! Think about that.
This I can not agree with. It, the V1 has changed. He just didn't change the model name and casing. There is no way the original V1, other than the way it looks, works like the current V1. Sure the UI and the actual mount hasn't changed, but do you think most here would tolerate the UI if they weren't able to use an app? As for the mount, you could say all the mounts from the different brands are pretty much the same, even before the V1 ever hit the market. Most all are clipped on to the RD and suction cupped to the windshield. No engineering magic there.
 

johnboy00

Geaux Tigers!
Advanced User
Lifetime Premium Member
Joined
Sep 6, 2016
Messages
3,966
Reaction score
7,598
Location
Raleigh, NC
This I can not agree with. It, the V1 has changed. He just didn't change the model name and casing. There is no way the original V1, other than the way it looks, works like the current V1. Sure the UI and the actual mount hasn't changed, but do you think most here would tolerate the UI if they weren't able to use an app? As for the mount, you could say all the mounts from the different brands are pretty much the same, even before the V1 ever hit the market. Most all are clipped on to the RD and suction cupped to the windshield. No engineering magic there.
Didn't you read the part of my post that you quoted and bolded? I said the UI and w/s mount haven't changed in nearly 30 years.

Why do non-V1 users always want to ask, "What if V1 had no apps?" It does have apps, so the question is silly. Would you use R1/3/7 if they had terrible range? They don't have terrible range, so that question is also silly.

I'm guessing you've never actually owned a V1. The w/s mount is unlike any other brand's mount in the way that it holds V1 from either side and against the w/s with essentially zero bounce, even on rough roads.
 
Last edited:

Jennifer

Learning to Fly
Beginner User
Lifetime Premium Member
Joined
Apr 13, 2019
Messages
341
Reaction score
794
The w/s mount is unlike any other brand's mount in the way that it holds V1 from either side and against the w/s with essentially zero bounce, even on rough roads.
Yea, it's awesome, it's a shame we need to take a polygraph to buy a replacement suction cup, submit a sworn affidavit that you've never looked at a girl with a lustfull eye, provide three references and your serial number and THEN you get accused of fraud if you order more than one mounting bracket within a week and verbally assaulted and accused of lying as some have shown on the Yelp reviews. Between that and the experiences shared here, regardless of quality of the actual hardware, I knew I could no longer support this treatment with my $.
 
Last edited:

johnboy00

Geaux Tigers!
Advanced User
Lifetime Premium Member
Joined
Sep 6, 2016
Messages
3,966
Reaction score
7,598
Location
Raleigh, NC
Yea, it's awesome, it's a shame we need to take a polygraph to buy a replacement, submit a sworn affidavit that you've never sworn, provide three references and your serial number and THEN you get accused of fraud if you order more than one within a week and verbally assaulted and accused of lying as some have shown on the yelp, between that and the experiences shared here and after reading all that stuff, regardless of hardware, I knew I could no longer support this treatment with my $.
Hell hath no fury... :)

Anyway, I've never experienced what you describe.
 

crabu2

PSL +5
Intermediate User
Joined
Aug 11, 2017
Messages
1,167
Reaction score
1,045
Location
DelMarVa
Didn't you read the part of my post that you quoted and bolded? I said the UI and w/s mount haven't changed in nearly 30 years.

Why do non-V1 users always want to ask, "What if V1 had no apps?" It does have apps, so the question is silly. Would you use R1/3/7 if they had terrible range? They don't have terrible range, so that question is also silly.

I'm guessing you've never actually owned a V1. The w/s mount is unlike any other brand's mount in the way that it holds V1 from either side and against the w/s with essentially zero bounce, even on rough roads.
Did you see my reply.. saying the UI is basically nothing and the reason people keep using the V1 is because the app gives the user the info? Because of the apps, the V1 could have 2 buttons on it.. That doesn't mean it's good engineering. As for the windshield mount.. it's basically what the original Escort and Passport had.. clips in on both sides and mounted to the windshield with a suction cup. It's nothing new that wasn't done before.

The what if the v1 had no apps is because no 30 year old V1 can have an app.. People can say there was no change, but there has been changes. MV just chose to keep the model name the same, but it's not the same detector from even the late 90s. Might look the same, but it's not.
 

Deacon

TXCTG
Advanced User
Lifetime Premium Member
Joined
Nov 13, 2016
Messages
10,203
Reaction score
12,534
Location
Hill Country, TX
I've never experienced what you describe.
Neither have I. I’ve ordered extra stuff (all my vehicles are hardwired with BTLEs now), even sent in a BTLE I bought used that was an early batch locked to someone else’s phone. I had to pay to ship it to them, and I included a printed Word document in which I gave a description of the problem and few screenshots showing the issue as it appeared in the V1connection app, and they shipped it back to me fixed (or replaced, didn’t think to document it) at no charge, no questions asked, no inquisition.
 
Last edited:

tempnexus

Breaking The Social Norm One Post at a time
Advanced User
Premium Member
Joined
Jul 31, 2015
Messages
5,942
Reaction score
7,371
Age
108
Location
DMV
OMG, I had not seen the Yelp one's, Martha's getting her sphincter spanked, to quote one comment "Easily the rudest, most illogical, vapid individual I've ever had the pleasure of trying to work with.".... DAAAAMN, tell us how you 'really' feel. After reading so many comments, mentioning experience with her by name, and to know she's still there.... hmm "Martha has photos of someone with barn yard animals", that's all I'm saying. Why would you allow this style of personality be the one to be your representative on the phone.. Wow...

I don't read that site due to horror stories I've heard about businesses getting bad reviews if they refuse to advertise with them.. but I saw this... and with all what I've been saying, I'm glad I'm not the only one that looks at the upgrade offer that way but I do have to say one thing.

IT WASN'T ME!!!!! Honest... I didn't post that, it's exactly what I've been complaining about but I didn't do it, honest... LOL.. it's easy to prove..... he has friends. ;)

View attachment 124008
Post automatically merged:
Whew, I read all the comments on Yelp, some including email screen shots.... I'm blown away by some of the accusations made (allegedly) against customers. I had NO idea their interactions were so toxic. I purchased my detector directly from them so have no problem with the serial number issue but the way the treated people, beyond disgraceful.

Do we have a Uniden R7 retailer who's a sponsor on the forum that I can support. I'm done, that is just way out of line....
that's why I won't deal with them. Their customer support is as if it was outsourced Comcast reps who went to hell .


I refuse to purchase from any company that makes me feel like I am doing myself a favor to even be considered by them about taking my money. Hell no.
 
Last edited:

Jennifer

Learning to Fly
Beginner User
Lifetime Premium Member
Joined
Apr 13, 2019
Messages
341
Reaction score
794
Hell hath no fury... :)

Anyway, I've never experienced what you describe.
They're not my experiences, I purchased mine direct so would have no serial number problems. I need some accessories but clearly they don't deserve my business if they'll treat ANYONE like that, my accessory purchase would be easy but after waiting 3 months and seeing that the history of this goes back so far and Martha is allowed to treat people like that... naaaa, I don't need to support places that treat even one of you like you're a thief.
 

BlueV1

"Good News Everyone!" -Hubert J. Farnsworth
Advanced User
Lifetime Premium Member
Joined
Feb 8, 2016
Messages
3,619
Reaction score
6,883
Location
Western NC
I can accept that Valentine Research has run out of crucial parts and that they are having trouble getting more. (I'm seeing similar issues in my own field)
I don't need a weekly advertising newsletter in the mail or a daily e-mail update.

I don't need VR to make me feel better or be my therapist during this parts shortage. I don't expect them to spend a bunch of time pacifying the masses that want to whine about this situation.

They've told us that the units are out of stock and why. They've provided an e-mail list to notify us when the units are available...

Some people insist that they are entitled to more. Having expectations that aren't being met might simply mean that your expectations are too high.

As outlined somewhere around here; this discussion gets tainted by people that have no interest in a V1 but want to complain anyway or have decided that they need to upgrade "right now" when they can't. "It's a crime against humanity!" Blah, blah, blah.
Post automatically merged:
I don't need to support places that treat even one of you like you're a thief.
Great! You have another validating reason for your personal opinion.
Do you have to keep talking about how you are done with Valentine Research? We've heard you and can respect your right to feel how you do. You really don't need to repeat it again tomorrow or the day after, etc.
Action, not words. Repeated empty threats border on trollish behavior.
Post automatically merged:
@johnboy00, crabu2 has been in someone's car with a poorly configured V1 once and wanted to throw it out the window. That's the extent of his experience.
He's also argued against your app and apps in general...
 
Last edited:

Jennifer

Learning to Fly
Beginner User
Lifetime Premium Member
Joined
Apr 13, 2019
Messages
341
Reaction score
794
Do you have to keep talking about how you are done with Valentine Research?
No, nor do you need to bitch at me about it when I do, or call me childish names like troll, grow up.

Your entire post is nothing but slamming people and adds nothing to the conversation. I may not always add value, but I also don't add multi quoting posts with no other purpose than to sling names like troll or make people feel bad for their opinion simply because it differs from yours.

Go spend your time interacting with people who care what you think and I'm sure you'll be much happier, as will I. I've not commented negatively to your posts and/or your opinions and I'd appreciate it if you'd stop bitching about mine. If you don't like what I write or it offends you that I'm disparaging your idol, you have options, see below.

124082
 
Last edited:

RoadDogg

PSL +5
Intermediate User
Lifetime Premium Member
Joined
May 10, 2018
Messages
506
Reaction score
1,077
Location
Tennessee
I have never had any issues or problems dealing with VR or their customer service over the twenty three years of owning numerous V1’s. In fact, I personally have always received very good customer service from VR over the years. The V1 is a well built, proven performer, and quality radar detector IMO. When my most recent V1 went missing/stolen a few years ago, I called VR to report it in case the thief sent it in for service. Unfortunately for me, it hasn’t been sent in for service.

I have bought five different detectors since my V1 was stolen including two R3’s (sold one of them), a Max 360c, an Escort iX (sold), and even a Whistler CR97 over the last three years. I just wanted to try something different. My R3’s are the only ones that I would put in the same “quality” classification as the V1. The R3’s case isn’t as “substantial” but it’s performance is. The iX was ok but not great. The CR97 is a premium priced lower tier aka low to medium performance detector, and the Max360c is a high priced glitchy radar detector that Escort is still trying to “fix” with firmware updates after being on the market approaching two years.

I say all this to say that if something new (an updated or revised V1) is coming soon, I would imagine MV is going to get it right from the beginning and it will be a tested product (not rushed to market to make a sale) prior to being introduced.

As each day goes by, we are closer to the V1 being available for sale. Until then, I am just going to be patient and wait and see what happens as I have radar detectors that I own and can use currently. I understand that we all have choices and preferences where to spend our money, and I am good with that. If you don’t want to spend your money with VR or wait until the V1 is back in stock, there are other radar detectors you can buy that are available for sale today.





Sent from my iPhone using Tapatalk
 
Last edited:

BlueV1

"Good News Everyone!" -Hubert J. Farnsworth
Advanced User
Lifetime Premium Member
Joined
Feb 8, 2016
Messages
3,619
Reaction score
6,883
Location
Western NC
Nor do you need to bitch at me about it everytime that I do, so go spend your time interacting with people who give a damn what you think and I'm sure you'll be much happier, as will I. I've not reached out to you for your opinion, I'd appreciate it if you'd stop bitching about mine.
Normally I don't say anything about your posts...

Maybe this:
If I'm understanding you correctly; you are suggesting that you paid for a service (x2) many years ago that should persist as long as you need it, and at this particular moment, when you need it. (for an additional fee as you mentioned)

I'm coming from the point of view that I paid for a product which I own outright and while Valentine's business model benefits me if I choose to re-establish a customer relationship with them, they owe me nothing just like any other product I've bought. (Warranties excluded from this discussion due to the age of your V1s)

The price for this really well built product with 2 radar horns and 2 lidar sensors is lower than any competing product and none of those other companies offer what you feel you are owed by Valentine Research. None of those other companies offer what Valentine offers any of us who don't have those expectations either.
Where is the precedence for your beliefs established?

I'm suggesting that your point of view and belief might be flawed. I would hope that you could acknowledge what others have tried to suggest to you since you started this even if you choose not to agree.
At that point, we know where you are coming from and can agree or disagree and we can all continue decently. But that's not what's happening.

There's a joke out there about people that make a big spectacle as they leave Facebook and the point is that those people are just trying to get attention. Leave already.

It's hard to respect someone who makes repeated ultimatums they don't stick to. Don't bang the drum if you don't mean it.

Personally, I wish you weren't so bothered by this situation and could see that your particular frustration is simply a matter of bad timing.
I wish that you wouldn't seem to be taking it personally.

But you've given a handful of reasons for being done with Valentine and if that's the way you feel and none of us can talk you out of it, I'd think you'd be happy to try other products and get on with your life. Why put yourself through this and by extension make this a less pleasant thread for the rest of us?
 
Status
Not open for further replies.

Discord Server

Latest threads

Forum statistics

Threads
78,276
Messages
1,192,023
Members
19,965
Latest member
prophet58
Top