Max360C updated to 1.9 (1 Viewer)

poolmon

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The firmware 1.6 has some advantages over the version 1.9 ?
In my usage on 2 separate units I found 1.6 had superior BSM rejection, especially as regards the rear antenna. Version 1.6 was renumbered to 1.7 in what Escort calls a production "running change." On version 1.8 Escort tweaked 1.6/1.7 to finalize any lingering issues with K band lockups and this seems to have opened the K band a bit more to BSM falses.

I never had a lockup with 1.6 although I did on prior versions. Version 1.6 seemed to have superior K band BSM filtering. Version 1.9 added a second user interface option to Preferences and reportedly a few undisclosed "stability" items.
 

wolfyDrg

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Thanks, I use only K band and laser on, no Escort life, in this case 1.6 is a better option for me. I don't receive laser falses with 1.9 firmware, only some K falses.
 

RoadDogg

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The firmware 1.6 has some advantages over the version 1.9 ?
I never had the opportunity to use firmware 1.6, but others have reported it was a very good firmware version with very good BSM filtering. People have mentioned that the BSM filtering took a “step back” with 1.8, and the rear antenna seemed more sensitive with 1.8 (if I recall correctly).
The Max 360c does have solid/very good BSM filtering under firmware 1.8 IMO (slightly better than my R3 IMO).


My Max 360c units were shipped with 1.5 earlier this year. I tried the 1.5 briefly, and I updated to firmware 1.8 as that was my only option.

I can say personally I prefer 1.8 vs 1.9 as I have personally had experience with both of these firmware versions. I have noticed an increase in laser false alarms (as others have) with firmware 1.9. Personally, I would hold off on updating to firmware 1.9 if I were a Max 360c owner that hadn’t already updated.


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RoadDogg

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Yeah, let us know if they really follow through.
I definitely will. I just sent my serial # to Escort on Friday morning, July 5th. I haven’t heard back yet, but I didn’t expect to get a response yet with the July 4th holiday being on a Thursday, and I know this is a popular time to take vacation. I am curious as to what firmware version Escort will “push out” to my Max360c. I would love to try firmware 1.6, but I would also be satisfied with firmware 1.8. Or if it something else, I will give it a try.

I just hope that Escort will introduce firmware version (maybe 2.0?) that gets the BSM filtering of firmware 1.6 (that has been reported as being so good) and can completely solve the K-band and “silent” lock up issues before they introduce a new “flag ship” model that replaces the Max 360c. It would also be awesome if Escort did like Uniden does and allow customers to have the ability to download prior firmware versions.


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MSM

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The trial version firmware is 0.9.....This 360c is in my son's car. He had several false laser alerts on his way to WNC. He will be traveling back to SC Today or Tmro and I will give you a report on the trial firmware.
 

westwind77

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Who knew they could do that . . . It really opens up some testing capabilities.
I did :) Always makes you wonder if you upset them enough and they can link your user name to your real name, if you have it registered, what they can upload to your unit?
 

MSM

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Trial firmware seems ok...no false laser alerts on 3 hr drive after several on the same drive last week...so far so good.
 

poolmon

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Trial firmware seems ok...no false laser alerts on 3 hr drive after several on the same drive last week...so far so good.
Do you have a laser tester or nearby poliscan speed camera to see if it's working ok otherwise?
 

Stoopstroop

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Do you have a laser tester or nearby poliscan speed camera to see if it's working ok otherwise?
Correct, I am very leary that all they did was to turn laser detection off and called it a "fix".
 

RoadDogg

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So I experienced my second “silent” lock up yesterday under firmware 1.9 in the last five weeks. The Max 360c worked fine for the first part of the trip, but it then went to “sleep” showing Highway on the screen, but it stopped picking up radar.

Yesterday I ran some errands in the neighboring city, and I had my Max 360c. I had a very good 34.7 encounter, and then I picked up another C/O 34.7. I had noticed I had no K-band alarms (I don’t use auto lockouts or GPS lockouts). I encountered 3 officers in my city shortly afterwards who normally run C/O, but I didn’t get any warning. It was around the start of a new shift, so I thought maybe these officers just started their shift, and haven’t turned on their radar guns.

My city’s department uses a mix of K-band, 34.7, and 35.5 (probably mostly K-band). I then decided to go by some (5) K-band door openers that always set my Max 360c, R3, and CR97, and my Max360c is completely silent in Highway mode against these K-band door openers. I encountered a K-band speed sign in my city that normally sets my Max 360c, my Max 360c in Highway mode was completely silent as it displayed my speed. I then drove back to the neighboring city which uses 34.7 exclusively (almost always C/O) to see if I could pick up any Ka band (I don’t have a Ka band Radar gun), but I didn’t encounter any LEOs. I was wondering if it was just K-band that it was not picking up or all radar

I got home, left the car running, grabbed my R3, CR97, and my Bushnell K-band gun. I held my dash cam, and I took a video. My Max360c was “sleeping” in Highway mode, and it was silent with no warning as the Bushnell was on. I unplugged my Max 360c, powered up the CR97 and R3 separately, waited 30 seconds or so for each, and I triggered the Bushnell, and my CR97 and R3 alerted to K-band. I then powered up the Max360c again, waited until 0 showed up as my speed on the Max 360c, I triggered the Bushnell, and my Max 360c alerted properly to K-band. After it goes to “sleep”, power cycling the detector will get it working again.

Increased laser false alarms are the least of my worries now (on a positive note, no laser false alarms yesterday...lol). I would much rather have the traditional K-band lock up with the grayed out signal strength on the display because at least you know the detector is locked up. This “silent/sleeping” lock up is not good because the detector gives the appearance that it is in Highway mode (in my case) and ready to pick up radar with no error message, but the Max 360c doesn’t alert to radar until power cycled again.

This Max 360c is my warranty exchange unit that I have had since mid-March of 2019. I have had 3 known “silent/sleeping” lock ups with this replacement unit. The first one was about 7 days (late March 2019) having this unit under firmware 1.8. The detector at least beeped, gave me a Check FR message for 3-4 seconds and went back to Highway, but it wouldn’t pick up radar until power cycled. Escort gave me a Return Authorization (they implied it to just keep an eye on the detector, but they would check it out for me if I wanted), but I didn’t send it back because it seemed to work fine for two months or so. Then, in late May 2019, I had another “silent/sleeping” lockup with no Check FR message shortly after updating to firmware 1.9. I verified it the same way I did yesterday’s lock up. I didn’t start a separate thread on the Escort section in late May, but I commented in the Bel section regarding a GT360 lock up.

@westwind77, I have seen that you commented that this “silent/sleeping” lock up is a firmware issue and not a hardware issue. I don’t know what I should do next. My Max 360c is still under warranty. I don’t know if I should try this new firmware that Escort is supposed to “push down” to me to improve/reduce the laser false alarms under firmware 1.9, and see if that also “improves” product stability as firmware 1.9 was supposed to, or I should I just go ahead and send my Max 360c in to have them check out this intermittent “silent/sleeping” lock up issue. I really like my Max 360c a lot when it is working properly (which is most of the time), but this intermittent “silent/sleeping” lock up issue is deeply concerning to me. Sorry for the long post.


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Brainstorm69

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@westwind77, I have seen that you commented that this “silent/sleeping” lock up is a firmware issue and not a hardware issue. I don’t know what I should do next. My Max 360c is still under warranty. I don’t know if I should try this new firmware that Escort is supposed to “push down” to me to improve/reduce the laser false alarms under firmware 1.9, and see if that also “improves” product stability as firmware 1.9 was supposed to, or I should I just go ahead and send my Max 360c in to have them check out this intermittent “silent/sleeping” lock up issue. I really like my Max 360c a lot when it is working properly (which is most of the time), but this intermittent “silent/sleeping” lock up issue is deeply concerning to me. Sorry for the long post.
The reason @westwind77 says it is a firmware issue is because lockups with Max 360s never happened before Escort added its "improved IVT" to the Max 360 fw (i.e., it never happened before fw v1.6 for the "79" serial numbered Max 360s). So just by deductive reasoning, it is a fw problem. Whether this fw issue could be fixed with a hardware revision is impossible to know, since we have no idea why it happens (and Escort isn't going to tell us, if they even know).
 
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Stoopstroop

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Great post RoadDogg! I have been telling escort about this for months with no fix. it is "better" than it was but and lock up at all is unacceptable.

Mine 360c still locks up hard and silently on 1.9.
 

RoadDogg

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Great post RoadDogg! I have been telling escort about this for months with no fix. it is "better" than it was but and lock up at all is unacceptable.

Mine 360c still locks up hard and silently on 1.9.
Thanks. I agree that it is unacceptable, and it is frustrating. I made two quick trips to the neighboring city today ( two 15 minute trips to and from the hardware store). I had no issues and no problems today when the Max 360c was powered on each 15 minute segment. Everything was normal, and I had several solid radar encounters. I even had one laser false. I have been watching my Max 360c closely since my March incident. It just seems random when the silent lock up occurs. I normally alternate using my R3 and my Max 360c (and my CR97), but I am going to use my Max360c exclusively for the next 4-6 weeks (unless I continue to have this issue and send it back for service). Escort is supposed to push out another firmware to me to try to help with the laser false alarms, but I hope it helps with this silent lock up issue which has now occurred twice on my Max 360c since the upgrade to firmware 1.9 in late May. I also plan on calling Escort to discuss this silent lock up issue, and see what they suggest. If they suggest send it in before trying whatever firmware they are pushing down to my unit/serial number, then I probably will. I may need to invest in a pocket radar due to it’s convenient size just for performance verification on long trips, or I could keep my Bushnell Speedster III in my trunk. I really shouldn’t have to do either because my Max 360c shouldn’t have these issues. I am hoping that I can get my Max 360c working properly so I can just enjoy using the detector and not be second guessing if it is working properly or “sleeping” giving me a false sense of security. I haven’t received any tickets with my Max 360c, so the “situation” could be worse.


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MSM

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Do you have a laser tester or nearby poliscan speed camera to see if it's working ok otherwise?
I am concerned also.......Will see what I can find out and post when I do.
 

thefrog1394

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I've had increased laser falsing recently as well, presumably related to 1.9. Didn't make the connection until @Vortex mentioned it in his video. Super annoying. Although I do have set of ALP quads in boxes that I've been meaning to install so I guess I can just turn off Laser detection on the Max360c.
 

Jbwiljr

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When the 1.8 firmware update came out I updated immediately. My eagerness to stay on the cutting edge resulted in increased false alarms on K and Ka band. I sent my 360c in to the mother ship and they made some adjustments. When I got it back I adopted the ”if it ain’t broke don’t fix it approach” and decided to pass on firmware updates for a while. Seeing the reports of increased laser falses and lockups/sleep with 1.9 makes me glad I have resisted the urge to update. My 360c has been working just fine. Unless a major update comes out that changes something drastic, I think I will stand pat.
 

RoadDogg

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Great post RoadDogg! I have been telling escort about this for months with no fix. it is "better" than it was but and lock up at all is unacceptable.

Mine 360c still locks up hard and silently on 1.9.
@Stoopstroop, I saw you also sent an email request to Escort on a post in the ERF to try a different firmware other than the 1.9 on your 360c. Did Escort ever respond or push down a different firmware to your serial number/detector? I sent my email request early Friday morning, July 5th, and there is no firmware update showing on my Detector Tools or via WiFi, and I haven’t received any email from Escort either. I am still on 1.9. I will give them a few more days before reaching out to them again.


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