Official Launch Date for Uniden R7 has been set for Monday 4/15

BestRadarDetectors

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This pre-sale has been extremely stressful for everyone involved and I want to personally thank everyone that has stood by us. To make the launch fair for everyone involved Uniden has reset the launch date for the Uniden R7 to Monday 4/15
Dealers have been shipped inventory but no one is going to be allowed to ship units until Monday 4/15, If you have already received a unit feel honored and get testing and keep everyone updated on your testing.

The past few days have been crazy for us and I want to really thank those of you who chose not to call and complain while everyone else decided to call and voice their opinions. This delay was out of our control and there was nothing that we could do.
If anyone still wants to cancel their pre-orders please let us know before next week as we plan to start packing and getting orders ready for the release date.
 
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drtoddw

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BRD, you have my utmost respect for this post...facts, not conjecture, not your opinion, etc, Well done, sir!
 

ShadowTrooper

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Monday is the 15th, just to help clarify

Looks like as suspected BestBuy jumped the gun though. Hope all is well with you on this and behind the scenes things stay organized after all this chaos settles.
 

V1Jake

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Unbelievable that they won't let you ship for another 10 days when you'll have the product on hand already :/

Thanks again for all of your help BRD
 

buzzard767

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Thanks for the information. I have one on order from you and should be receiving another tomorrow from BB - his n hers units ya know......

I'll report what I find while others patiently wait.
 

OBeerWANKenobi

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Thanks for the info!
If you will have them in stock and since we did pre-order, can they be shipped to arrive on the 14th as opposed to being shipped on the 14th or is that no bueno?
 

ShadowTrooper

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I had hoped for a better date than that, but oh well.
This was the date range given to us almost a month ago from Tom. It wasn't in his control and it's actually reassuring to know that what was projected for him and told to us is still holding true.
 

user

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Thank you for keeping me updated. That date is not a problem for me.
 

LI2624

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Don't know what the mix-up was but thanks for keeping us in the loop. Sounds like a mess with BB. Whatever. Another week of waiting is not gonna make a difference. Thanks again Tom and all beta testers.
 

AllAboutJake

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This was the date range given to us almost a month ago from Tom. It wasn't in his control and it's actually reassuring to know that what was projected for him and told to us is still holding true.
Yes. That doesn't prevent me from hoping for receiving it early next week. I had a trip I wanted to use it on, but I'll survive. I think it was very reasonable to hope for the early end of the original estimate rather than the later end... especially after BB apparently broke embargo. I don't fault Tom at all, and I'm glad to support BRD.
 

Txcbr929

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This is a crazy way to roll out a new product, what is the point of waiting an additional 10 days now? I don't see how this could be considered damage control.
I am 100% in agreement with ya. But what do I know? that's just childish right solidjake? All I've been saying is everyone wants to complain and not go to the top to do it. My order is still current with Tom. Thanks Tom for the update.
 

ShadowTrooper

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Yes. That doesn't prevent me from hoping for receiving it early next week. I had a trip I wanted to use it on, but I'll survive. I think it was very reasonable to hope for the early end of the original estimate rather than the later end... especially after BB apparently broke embargo. I don't fault Tom at all, and I'm glad to support BRD.
No worries at all I understand. It's just been a really trying time for all involved, hence Vortex's announcement, so I just don't want to see this forum start it over again because they had a chance to peak at what's under the Christmas tree. I just don't want Tom to take statements like that wrongfully as if what he's provided isn't good enough now.
 

catch1147

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Thanks for the info!
If you will have them in stock and since we did pre-order, can they be shipped to arrive on the 14th as opposed to being shipped on the 14th or is that no bueno?
I was hoping the samething will be heading back to Wisconsin from Texas. May have to cancel. It is what it is, thanks Tom for the update.

Sent from my SM-N910P using Tapatalk
 

Vortex

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Thank you for the update! I know this whole situation was unexpected and stressful, but I think you handled it well. Thank you for helping get this all sorted out and taking care of everyone in the meantime!

I think resetting the launch date was a good idea. It should create a more level playing field for everyone.

It's just been a really trying time for all involved, hence Vortex's announcement
heh, so that post was actually based on things that had happened over the last week or two, which I've kind of forgotten about with the latest R7 happenings. We first drafted it last week and took a little time to get input and modifications from the staff and only got it posted today. I suppose it is timely though, given all the craziness with the R7 launch. :)
 

natedog7700

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Soooooo by any chance can we pretend you shipped them by "accident" before the 15th?
Yes. That doesn't prevent me from hoping for receiving it early next week. I had a trip I wanted to use it on, but I'll survive. I think it was very reasonable to hope for the early end of the original estimate rather than the later end... especially after BB apparently broke embargo. I don't fault Tom at all, and I'm glad to support BRD.
Same here, not a huge deal but disappointing. Ohh well
 
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DrHow

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Tom, some us on here were vocal, with the intention of frank manufacturer frustration which you and anyone else could use as evidence when talking to Uniden. Hope that helped get point across to them.

One last thing.... 15th date indicates to me that Uniden would not have units shipped out and in your (or other hands) right behind BB. That frustrates me that BB had such a head start on all this. Uniden knew BB has a web site, and can also get devices into their stores in a couple days. Some stores had them already. I will say this once.... I don’t like what Uniden did to the owners of your company. Plus we who are the end user customers who ordered from you (or other retailers in same boat).

Now back to the positive. You guys handled this great. I am looking forward to being a customer of yours very soon. The R7 looks like something special.
 

fitz4321

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Thanks for the update Tom. I look forward to the “your order has been shipped” email from you.

Fitz
 

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