Net Radar startup issue

Vortex

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So I'm having an issue starting up my ALP when I boot up in a profile that uses my NR. When I boot up in a profile running laser only, it boots up normally. When I boot up with a profile that has my NR DSP front and NR rear, it hangs on a green LED and eventually times out and tells me that my front and/or rear antennas are disconnected. I'm also not able to switch profiles while it does that. Eventually it fails, sometimes the LEDs shut off, sometimes they stay on. If I switch from a laser only profile to a laser and radar profile, then my NR's work fine. It's just when I boot up with a profile that includes radar.

I'm running the latest ALP and NR firmware. I've tried reconfiguring and repushing my settings over BT, but it still happens. I also get the error whether I boot up running HiFi or BT.

Any ideas on how I can get the NR's to boot up properly?
 

BestRadarDetectors

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First step in any troubleshooting is to pull a stats file. You can email the file to us. Is this the first time testing after the reinstall? Are other detectors being powered at the same time?

Sent from my SM-N960U using Tapatalk
 
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Vortex

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First step in any troubleshooting is to pull a stats file. You can email the file to us. Is this the first time testing after the reinstall? Are other detectors being powered at the same time?
Thanks, emailed. I powered off the other RD's too to quiet down all the beeps for testing, heh, but that didn't change anything.

and yeah, I don't think I've seen them work properly since the reinstall, but it's been a little while since I've messed with the NR.
 

BestRadarDetectors

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Thanks, emailed. I powered off the other RD's too to quiet down all the beeps for testing, heh, but that didn't change anything.

and yeah, I don't think I've seen them work properly since the reinstall, but it's been a little while since I've messed with the NR.
Do you have any pictures of the install showing the connections? Your installer does not normally install NR antennas so it might be hard to troubleshoot without being able to verify the connections. I am also mobile and cant check your stats file until the morning. If you open it does it show any NR antennas connected and their firmware versions?

Sent from my SM-N960U using Tapatalk
 

Vortex

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Do you have any pictures of the install showing the connections? Your installer does not normally install NR antennas so it might be hard to troubleshoot without being able to verify the connections. I am also mobile and cant check your stats file until the morning. If you open it does it show any NR antennas connected and their firmware versions?

Sent from my SM-N960U using Tapatalk
hm well the cables are all tucked away and covered in heat shrink so it'll be hard to see the connections themselves. The CPU and RG module, I do have access to that.

Looking at the stats file, I don't see anywhere where it explicitly mentions the front and rear radar antennas the way it does with the jammer heads. I do see the alert count for K and Ka radar alerts and whatnot though.
 
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BestRadarDetectors

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hm well the cables are all tucked away and covered in heat shrink so it'll be hard to see the connections themselves. The CPU and RG module, I do have access to that.

How do you open the .ALP files? I tried loading them into a text editor, but it's mostly gibberish.
Open on the ALPupdate.com website. Click on statistics.

Sent from my SM-N960U using Tapatalk
 

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VariableWave

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So I'm having an issue starting up my ALP when I boot up in a profile that uses my NR. When I boot up in a profile running laser only, it boots up normally. When I boot up with a profile that has my NR DSP front and NR rear, it hangs on a green LED and eventually times out and tells me that my front and/or rear antennas are disconnected. I'm also not able to switch profiles while it does that. Eventually it fails, sometimes the LEDs shut off, sometimes they stay on. If I switch from a laser only profile to a laser and radar profile, then my NR's work fine. It's just when I boot up with a profile that includes radar.

I'm running the latest ALP and NR firmware. I've tried reconfiguring and repushing my settings over BT, but it still happens. I also get the error whether I boot up running HiFi or BT.

Any ideas on how I can get the NR's to boot up properly?

Figure you might have a fix to the issue with BRD...

I would of pulled the detector cables out of the control unit (RG3) then plug in one, then the other and see if the module found the unit. Might be a bad connection at each point, cable compromised, or other (STAT file).

Hopefully you find the issue.
 

BestRadarDetectors

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Looking at your stats file I do not see any radar antennas connected. I wonder if the RG3 port was connected to the correct port? Can you take a photo the RG3 connections to the CPU?
 

Vortex

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Looking at your stats file I do not see any radar antennas connected. I wonder if the RG3 port was connected to the correct port? Can you take a photo the RG3 connections to the CPU?
Sure, it looks like this:

aa227ebbc00660e92617c699734b2033.jpg


Later when I get back, I can try pulling stats after switching to a radar profile and see if they show up then, experiment with starting up with different radar antennas connected, etc.
 

Flonase

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Since it looks like custom cables, is it possible that one end of the cable to the RG3 module is flipped, so the order of the wires in the plug is backwards? I made that mistake, and I think the symptoms were as you describe.
 

dchemist

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Since it looks like custom cables, is it possible that one end of the cable to the RG3 module is flipped, so the order of the wires in the plug is backwards? I made that mistake, and I think the symptoms were as you describe.
That's really a good idea. I've done the same myself albeit Cat5 cables.
 

BestRadarDetectors

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Sure, it looks like this:

View attachment 111147

Later when I get back, I can try pulling stats after switching to a radar profile and see if they show up then, experiment with starting up with different radar antennas connected, etc.
Looks like all cables were shortened and recrimped. If you can disconnect the connectors and take a closer pictures I can tell if they repinned them correctly. Light on RG3 module should be blinking if antennas are connected correctly and powered on.
 

VariableWave

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I agree, check them cables. Look like some need tending to. You have wire shielding (insulation) exposed from the outer sheathing. This can cause the individual wires them get pulled from the connectors, or have poor connection or lack there of. And check the connections are in the appropriate ports.
111151111152
 
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Flonase

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Heck if you took that picture yourself, just reach in there and swap out the cable! I’m sure you have a nice pile of extra cables sitting in a box somewhere, right?
 

Vortex

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So I took a closer look at the cables like you suggested and noticed the pinouts are different for the two antennas.


111321


That didn't seem right so I asked them installers about it and if they changed the pinouts on the other end (which I don't have access to). They said that the rear cable is the same, but the front cable has been extended (since the CPU's are in the rear). They matched the pinouts at the extension, color for color, but they might have accidentally used their normal pinout setup instead of the NR one. They're going to send over some replacement connectors and I'll recrimp the front cable with the NR pinout. Hopefully this takes care of things.

Thanks for the idea!
 

BestRadarDetectors

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So I took a closer look at the cables like you suggested and noticed the pinouts are different for the two antennas.


View attachment 111321

That didn't seem right so I asked them installers about it and if they changed the pinouts on the other end (which I don't have access to). They said that the rear cable is the same, but the front cable has been extended (since the CPU's are in the rear). They matched the pinouts at the extension, color for color, but they might have accidentally used their normal pinout setup instead of the NR one. They're going to send over some replacement connectors and I'll recrimp the front cable with the NR pinout. Hopefully this takes care of things.

Thanks for the idea!
I would also check the connecting cable from the RG3 to the ALP CPU.
 

Vortex

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I would also check the connecting cable from the RG3 to the ALP CPU.
The short addon cable? I don't think that cable was modified in any way. We also reseated that cable several times throughout testing to try with and without the antennas (and GPS) and it doesn't look like that is the issue.
 

BestRadarDetectors

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The short addon cable? I don't think that cable was modified in any way. We also reseated that cable several times throughout testing to try with and without the antennas (and GPS) and it doesn't look like that is the issue.
It was modified.. Its normally a foot long and it looks like 4-5 inches now. Also in regard to the NR Cables the other end should be the Quick Disconnect Connector so that does not make much sense to me unless they also cut those off?.

Below is what original cable looks like:

111323
 
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Vortex

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Ah gotcha. Yeah mine is pretty short. I just checked the cable and it looks like a normal straight cable with the pinouts matching on both ends.
 

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