Confirmed Sleeping Lock Up Max360 v1.6 (1 Viewer)

westwind77

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I ran a quick errand at lunch - parked 90 degrees to a door opener, 360 had 4 bogies and was maxed out on the rear. Got back in, started, and realized after about a minute the 360 was still silent. Triggered the Bushnell, nothing. Drove away and down the street to another errand about 10 minutes away. I hit it with the Bushnell about every 2 minutes, still quiet as a mouse. I left the vehicle running during the next stop (5 minutes), came back out and hit it with the Bushnell again, still nothing.

I changed it from Highway to Auto, to AutoNoX and back to Highway - hit it again and again - nothing, zip, zilch!

Shut it down and restarted and it alerted as it should after 30 seconds.

This has happened before on prior firmware, but only once, and it was with an very very strong K-band very close to the unit. I have parked in the exact space a number of time with the v1.2 firmware and the unit never did this before here.

I noticed the other day it was silent leaving a different store where I should have had at least a fair amount of signal from the rear, but there was nothing, but did not test it then - but being there many times on v1.2 i know where it does and does not alert.

So....that being said....if any of you are running the 360 and turn it off in the presence of a strong K-band, be sure restart it after you are clear of it. I am sure people being in a rush all the time that will get forgotten and someone will get nailed.

Escort has some issues to work on here still!
 

Gowski

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This was the same issue I had with my previous M360 before v1.5. It would always lockup at the same grocery like clockwork. But my last 360 with 1.5 and my new 360c v1.7 as well as 1.6 do not lockup at the same grocery store, works just fine. So strange.
 

DrHow

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I ran a quick errand at lunch - parked 90 degrees to a door opener, 360 had 4 bogies and was maxed out on the rear. Got back in, started, and realized after about a minute the 360 was still silent. Triggered the Bushnell, nothing. Drove away and down the street to another errand about 10 minutes away. I hit it with the Bushnell about every 2 minutes, still quiet as a mouse. I left the vehicle running during the next stop (5 minutes), came back out and hit it with the Bushnell again, still nothing.

I changed it from Highway to Auto, to AutoNoX and back to Highway - hit it again and again - nothing, zip, zilch!

Shut it down and restarted and it alerted as it should after 30 seconds.

This has happened before on prior firmware, but only once, and it was with an very very strong K-band very close to the unit. I have parked in the exact space a number of time with the v1.2 firmware and the unit never did this before here.

I noticed the other day it was silent leaving a different store where I should have had at least a fair amount of signal from the rear, but there was nothing, but did not test it then - but being there many times on v1.2 i know where it does and does not alert.

So....that being said....if any of you are running the 360 and turn it off in the presence of a strong K-band, be sure restart it after you are clear of it. I am sure people being in a rush all the time that will get forgotten and someone will get nailed.

Escort has some issues to work on here still!
You need Escort to get their dianostic software in your unit. Send you and loaner, you send your back to get it loaded on. @Vortex said he was sending his back to get the diagnostic FW. I bet you could reproduce what you experienced again.
 

InsipidMonkey

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You need Escort to get their dianostic software in your unit. Send you and loaner, you send your back to get it loaded on. @Vortex said he was sending his back to get the diagnostic FW. I bet you could reproduce what you experienced again.
There is no diagnostic software. Every user who has agreed to send in their unit has just been told their unit was defective and was replaced.
 

DrHow

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There is no diagnostic software. Every user who has agreed to send in their unit has just been told their unit was defective and was replaced.
Now I need to go dig out what Vortex said. He did say he was sending back. Almost 100% sure he said to load up Diagnostic/logging FW. I don’t do searches well. You might find it faster than I.
 

westwind77

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I did some 'testing' in regards to this lack of alert when I got home:

Bushnell held out the window at 90 degrees point away....

Pulling and holding the trigger then powering on the 360 will result in a sleeping 360 every time (5 times tested). At the last test I let the unit sit without a signal 5 minutes and hit it again, no response.

Pulling and holding the trigger right as the 360 show the highway screen upon start up results in a normal K-band detection after about 20 seconds have passed (boot-up time) - verified 5 times as well.

So, something is happening during the first few seconds with the RD when it shows the 360 splash screen and flashes the arrows before showing the highway screen where if the unit picks up a strong K-band signal it will sleep unit the unit is restarted.

This to me is very dangerous if starting up in front of a shopping area!

I would love to have other members test their units as well to see if this is specific to mine or others as well.
 

Duffer5

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Now I need to go dig out what Vortex said. He did say he was sending back. Almost 100% sure he said to load up Diagnostic/logging FW. I don’t do searches well. You might find it faster than I.
Yes, in all fairness he been busy with CES but he has indeed been quiet on the follow-up related to questions on the diagnostic software as well as his own experience. Many forum members asked him to directly verify with Escort that there is indeed diagnostic software and there has yet to be a reply. He could be under an NDA and as a result can’t disclose details publicly. Based on the few samples from this forum for users who have sent back their units it doesn’t appear there is such a software package.
 
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InsipidMonkey

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Pulling and holding the trigger then powering on the 360 will result in a sleeping 360 every time (5 times tested). At the last test I let the unit sit without a signal 5 minutes and hit it again, no response.

Pulling and holding the trigger right as the 360 show the highway screen upon start up results in a normal K-band detection after about 20 seconds have passed (boot-up time) - verified 5 times as well.

So, something is happening during the first few seconds with the RD when it shows the 360 splash screen and flashes the arrows before showing the highway screen where if the unit picks up a strong K-band signal it will sleep unit the unit is restarted.
This has been demonstrated numerous times before, where the Max series establishes a "baseline" when first powered on, and will not alert to those frequencies later on.

Edit: Found this thread where you reported this behavior a year ago :) www.rdforum.org: M360 not alerting on boot up with strong k
Some links in that thread to ERF and other discussions.
 

westwind77

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This has been demonstrated numerous times before, where the Max series establishes a "baseline" when first powered on, and will not alert to those frequencies later on.

Edit: Found this thread where you reported this behavior a year ago :) www.rdforum.org: M360 not alerting on boot up with strong k
Some links in that thread to ERF and other discussions.
Yes, I remember having this issue with my previous 79x 360, however @Brainstorm69 demonstrated that after 20 seconds with no signal the unit would gain the ability to alert again.

However, now the unit does not alert no matter how long it goes without seeing a signal, it needs a full power cycle! That is the BIG problem. I can handle a 20 second 'recycle' time, but imagine swinging by a convenience store on road trip and getting back in for the remaining 2 hours thinking your RD was working fine when in reality it is silently locked up the entire time?!

I am wondering if this is an issue with the latest firmware.
 
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6thgear

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@westwind77 Just want to confirm I am following...When you reference sleeping, that is the display appears normal (reads Highway), but not detecting/responding to K band encounters? Where as the lockup issue would cause a frozen alert graph, correct?

Also, by the statement of “sleeping” is the 360 unable to respond to any band, or just K? I believe you only have access to a K band gun...
 

westwind77

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@westwind77 Just want to confirm I am following...When you reference sleeping, that is the display appears normal (reads Highway), but not detecting/responding to K band encounters? Where as the lockup issue would cause a frozen alert graph, correct?

Also, by the statement of “sleeping” is the 360 unable to respond to any band, or just K? I believe you only have access to a K band gun...
Yes...by sleeping I mean it shows Highway and does not respond to any K band signals - I can switch the sensitivity from Highway/Auto/AutoNoX back to Highway and still does not respond - all buttons and commands function as they should.

Yes...this is different than the frozen empty graph bar lock up issue.

Yes...I only have access to a K-band gun so I am not sure how/if it will alert to Ka when in this state. However, since it is very easy to recreate the next time I run across a parked C/O Ka signal I will pull over and try my 'experiment' and see how it goes. I run into a lot of rolling Ka, not much stationary so not sure how long that will take.

If anyone with Ka equipment wants to test please do!
 

6thgear

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Thanks for confirming. Just want to ensure I am following and what I need to look for. I currently do not have access to any guns to verify...

Your road trip scenario is my nightmare, as I run the 360 primary in the family vehicle...
 

DrHow

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I did some 'testing' in regards to this lack of alert when I got home:

Bushnell held out the window at 90 degrees point away....

Pulling and holding the trigger then powering on the 360 will result in a sleeping 360 every time (5 times tested). At the last test I let the unit sit without a signal 5 minutes and hit it again, no response.

Pulling and holding the trigger right as the 360 show the highway screen upon start up results in a normal K-band detection after about 20 seconds have passed (boot-up time) - verified 5 times as well.

So, something is happening during the first few seconds with the RD when it shows the 360 splash screen and flashes the arrows before showing the highway screen where if the unit picks up a strong K-band signal it will sleep unit the unit is restarted.

This to me is very dangerous if starting up in front of a shopping area!

I would love to have other members test their units as well to see if this is specific to mine or others as well.
Thanks! I have busy weekend coming up. However, will try to test. I have HR and another K unit on loan (for duplication of Published Pro M GPS lockout test). Plus stalker Ka and Dragon eye. Should be able to validate this with k and other bands unit is in full lockup in your example.

If we have time, should be able to test my 360, 360c, and GT 360.

@GTO_04, you want to join in the test? Plus, maybe knock out the Pro M test?
 
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westwind77

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Thanks! I have busy weekend coming up. However, will try to test. I have HR and another K unit on loan (for duplication of Published Pro M GPS lockout test). Plus stalker Ka and Dragon eye. Should be able to validate this with k and other bands unit is in full lockup in your example.

If we have time, should be able to test my 360, 360c, and GT 360.

@GTO_04, you want to join in the test? Plus, maybe knock out the Pro M test?
Thank you for considering testing if time allows!

This to me is more of a 'fatal' flaw than the graphical lock up, as at least you can see when the unit has an issue.
 

Blindfingers

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So, is there a feeling that powering up a 360/360c with a powerful k signal present, which sets a higher "floor baseline", which will alter the baseline settings and therefore appear sleeping when really the baseline is so high that nothing with a weaker signal will trigger the unit? Phew...

It would be nice if this issue is that simple. But only testing will tell.
 

DrHow

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So, is there a feeling that powering up a 360/360c with a powerful k signal present, which sets a higher "floor baseline", which will alter the baseline settings and therefore appear sleeping when really the baseline is so high that nothing with a weaker signal will trigger the unit? Phew...

It would be nice if this issue is that simple. But only testing will tell.
Your theory of a bug could be tested using Ka, laser, and x band radars? Once observed the k is shutdown, try other bands or laser. If silent on all, total lock up.


BTW folks... This weekend we are under a winter storm warning. Between commitments and if this storm comes to fruition, my testing delayed by a week.
 

GTO_04

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Thanks! I have busy weekend coming up. However, will try to test. I have HR and another K unit on loan (for duplication of Published Pro M GPS lockout test). Plus stalker Ka and Dragon eye. Should be able to validate this with k and other bands unit is in full lockup in your example.

If we have time, should be able to test my 360, 360c, and GT 360.

@GTO_04, you want to join in the test? Plus, maybe knock out the Pro M test?
Yes, weather permitting. Not looking so good this weekend though.

GTO_04
 

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