New Pro M user - First experiences

Discussion in 'Radenso' started by crimson96, Nov 30, 2018.

  1. rvacs

    rvacs Scanning da Road Intermediate User Premium Member

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    If I get lucky with some Christmas Cash - I plan on buying one of these PRO M's.
     
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  2. crimson96

    crimson96 Premium Member Beginner User Premium Member

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    I did my research - a lot of it - before I bought mine and I'm really glad I got the Pro M. What I really like is the small size and lightness of the physical unit (compared to the other competitors at the same level/calbre) and the real technology they have in filtering out false K band - especially with the radar that cars are using for blind spot monitoring etc. it causes a lot of falses on K band for most radar detectors today. For me in my city cops use K band exclusively (for radar - they predominately use LIDAR here, but I have an ALP system for that) so I needed something that could filter out as many falses as possible while still protecting me from real threats. The Pro M has proved to be great - still a few K falses but it's not a big issue, especially when you can silence the unit when under a certain speed limit. Mind you I have not had real world experience/use of the competitors.
    Read the posts of users of the Pro M - not much bad is said about them really.
     
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  3. Padraig

    Padraig Learning to Drive General User

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    I have had nothing but Escort for probably thirty years. I am tired of all the false signals so started researching the BSM problem. It looks like Radenso has a good fix on the problem. Because of this and the outstanding customer service that I have read about on this forum I have told my wife that i want a Pro M for Christmas.

    Thanks to everyone for all the info,

    Padraig
     
  4. Johnu

    Johnu Learning to Drive General User

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    I'm trying to update mine for the first time. I went to the website twice and tried to down load the latest (updater 2.6) but i get this ............

    Your Radenso updater is out of date.
    Please download the latest version at www.radenso.com
     
    Last edited: Dec 6, 2018
  5. crimson96

    crimson96 Premium Member Beginner User Premium Member

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    Last edited: Dec 6, 2018
  6. Johnu

    Johnu Learning to Drive General User

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    Thanks Crimson96,

    That's the one I'm using but it's not accepting the detector. It says the updater is out of date but it's the 2.6 version.
    I'm unable to get a screenshot.
     
    Last edited: Dec 6, 2018
  7. crimson96

    crimson96 Premium Member Beginner User Premium Member

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    Not sure if this is the case for you but one thing the manual doesn't tell you and I had to figure it myself is that you still have to have the power connected to the Pro M and the usb cable (I had hoped it would get power from the usb so I could update it at my desktop) - nope I had to use my laptop in the car with the ProM powered on - then it found the ProM and updated. The manual should state that the ProM must be powered up AND connected via usb to do the update.
     
  8. Johnu

    Johnu Learning to Drive General User

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    Makes sense....I'll go out and plug it in.
     
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  9. Randy at Radenso

    Randy at Radenso Radenso Radar Advanced User MFG/Vendor Premium Member

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    You only need to use the USB data cable connected to your computer to update your Pro M. You do not need to have power to the Pro M to update it.

    If you have any issues at all updating please contact our support department
     
  10. crimson96

    crimson96 Premium Member Beginner User Premium Member

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    Oh wow, thank you for that. It didn't work when I tried. I tried it again just now - connected only the usb cabll try again and see. (I tried again just now - the updater cannot see my ProM - only have the usb cable connected) I can't call support as they are only open until 5pm ET (which is 6am my time)
     
    Last edited: Dec 6, 2018
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  11. benzr

    benzr Been there done that !! Original V1 user !! Advanced User

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    Try a different computer ..
    WORKED FOR ME !!
    Think your Firewall or similar Endpoint Protection App is blocking it.

    Btw: Once your computer sees it the whole process is totally seamless !!

    Good Luck !


    Posted from my iPhone using the RDF Mobile App!
     
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  12. Johnu

    Johnu Learning to Drive General User

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    I'll have to call. It says the 2.6v updater is not current. Shows my serial number in the window etc. I hate this computer stuff...$%%^&*
     
    Last edited: Dec 6, 2018
  13. benzr

    benzr Been there done that !! Original V1 user !! Advanced User

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    I got the exact same error. Another computer ... loaded right up !!


    Posted from my iPhone using the RDF Mobile App!
     
  14. Johnu

    Johnu Learning to Drive General User

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    Same thing on the second computer.
     
  15. crimson96

    crimson96 Premium Member Beginner User Premium Member

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    Ok well I can confirm that if you just use the usb cable the updater recognizes the ProM and displays the serial number - so thanks to Radenso for clearling that up (I don't need to have it powered up also) I DO however get the same error mentioned here says updater is not current. Tried on three computers - 2 had this error (one of these I previously used to update the ProM and it worked) and one doesn't see the ProM at all.
     
  16. Randy at Radenso

    Randy at Radenso Radenso Radar Advanced User MFG/Vendor Premium Member

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    If you can give our support department your serial numbers tomorrow, we can look more into it tomorrow. I can’t do much unfortunately as I’m at home since it is 10 PM EST now
     
  17. benzr

    benzr Been there done that !! Original V1 user !! Advanced User

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    Hmm. What have you changed recently ??
    Maybe try the version loader that worked?

    Also are you sure you got the ProM software not Pro SE or XP. ??




    Posted from my iPhone using the RDF Mobile App!
     
  18. Johnu

    Johnu Learning to Drive General User

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    1st time. Unit is 1.5 months old.
     
  19. JohnRock

    JohnRock Learning to Fly Beginner User

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    Are you using the USB cable that came with your detector?
     
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  20. Deadhead1971

    Deadhead1971 “Big Bug Bite” Advanced User Premium Member

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    Yea there’s usb data cables and usb charging cables.

    This has worked for me with other update problems - change the order of operations.

    Open installer / driver first and then plug in detector

    Or

    Plug in detector to PC first and then click on driver installer

    Or

    With any of the 2 combinations above, plug and unplug the usb cable several times and use all USB ports (some PCs have 2 or 3)


    My experience with escort and Uniden, it didn’t always auto detect to automatically open the driver; I had to manually get it to work
     
    Last edited: Dec 7, 2018

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