JBV1 not muting for me?

Discussion in 'Official JBV1 Discussion Section' started by flyt100, Nov 7, 2018.

  1. flyt100

    flyt100 Learning to Drive General User

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    I noticed that 1.2.7 hasn't been muting the V1 properly for me (I don't use the audio in the app). I updated to 1.2.8 today and same thing. I've ran JBV1 for several months, and this is somewhat new. I recently noticed it (it had worked great for months), and had a chance to troubleshoot. I can't guarantee that the issue didn't happen in a version before 1.2.7; I'm just not sure.

    Symptoms:
    1. I had an audible alert from the V1, mute lever all the way down (and set to respect the mute lever), but the visual indicator was that it was locked out, and the speaker icon wasn't big, showing the app thinks it muted it..
    2. This was also while stopped, with silent ride activated. I also ran into some non-locked out signals during silent ride, and those also weren't muted (but the screen indicated silent ride was activated, and no big speaker icon)
    3. When not locked out and not silent ride, I hit the big speaker icon to mute, and it indicated that it thinks it muted it, but no mute.
    4. The physical button on the V1 and concealed display are working as always.

    All indications are that the app thinks it muted the V1, but it didn't.

    Thoughts?
     
    Last edited: Nov 7, 2018
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  2. novarider

    novarider PSL +5 Intermediate User

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    I have noticed some changed and IIRC they started with the update that changed the V1 mute button detection. I don't remember what update that was tho.
     
    Last edited: Nov 7, 2018
  3. johnboy00

    johnboy00 Geaux Tigers! Advanced User Premium Member

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    Sounds like a classic case of mute lever in wrong position, except you say that isn't it.
     
  4. flyt100

    flyt100 Learning to Drive General User

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    I agree, but I triple checked the lever position, and hitting the V1 or concealed display mute does mute it to the proper level set with the lever (ex. all the way down/counterclockwise).
     
    Last edited: Nov 7, 2018
  5. johnboy00

    johnboy00 Geaux Tigers! Advanced User Premium Member

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    I just checked two of my phones and muting works as expected on both. I don't know why it wouldn't work for you. Does the little speaker icon turn gray when the app thinks V1 is muted?
     
  6. flyt100

    flyt100 Learning to Drive General User

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    Yes it does. Everything else seems to be working fine, however (I'm seeing all the alerts visually on the screen, etc.).
     
    Last edited: Nov 7, 2018
  7. InsipidMonkey

    InsipidMonkey Premium Monkey Advanced User Acceptus Premium Member

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    I may have noticed this yesterday as well. In a lockout area, JBV1 was showing two signals locked out, but the V1 was still alerting. Pushing the mute button on the V1 muted the alerts. I figured it was just a fluke, as everything was working perfectly today. I'll keep an eye on it.

    How often does JBV1 send a mute command? Is there any confirmation from the V1 that the mute command was received? Can you check the status of the V1 (eg muted or alerting)?
     
  8. johnboy00

    johnboy00 Geaux Tigers! Advanced User Premium Member

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    That's a clue. The only trigger for that icon changing from green to gray is V1 reporting that it has been muted. Conversely, it only changes from gray to green when V1 reports that it is no longer muted. In other words, the app doesn't change that icon when it tells V1 to mute or unmute. It only changes it when V1 tells the app that V1 has been muted or unmuted. Maybe try it with CD disconnected?
     
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  9. flyt100

    flyt100 Learning to Drive General User

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    I can say that mine was consistent today. It never muted any alerts on the V1 throughout the day. This was through a rebooting of the phone, a couple separate drives, and in different areas. The morning was 1.2.7; the afternoon I was running 1.2.8.
    --- Double Post Merged, Nov 7, 2018, Original Post Date: Nov 7, 2018 ---
    I'll do some additional testing when I'm on the road tomorrow. Unfortunately, I don't have anything at home to set off the radar. I did find something to set off a laser alert, and the silent ride did mute that. I'm not sure what that means...
     
  10. johnboy00

    johnboy00 Geaux Tigers! Advanced User Premium Member

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    V1 display and mute state data is received from ESP many times per second. When alert data is received (less frequent than display/mute data), JBV1 processes the alert table, determines the priority alert, and compares the desired mute state (should the alert be muted?) to V1's current mute state (is V1 muted?). If they differ, V1 is either muted or unmuted according to the desired mute state.
     
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  11. InsipidMonkey

    InsipidMonkey Premium Monkey Advanced User Acceptus Premium Member

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    Thanks! If I can reproduce this issue, what things should I look out for to help diagnose what is going on? The speaker icon seems like one good indicator.
     
  12. johnboy00

    johnboy00 Geaux Tigers! Advanced User Premium Member

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    The little speaker icon (not the big one that slides out from side) changes color only on V1 mute state change. Let me know if you can reproduce it. I can't with my hardware.
     
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  13. flyt100

    flyt100 Learning to Drive General User

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    A couple things from this morning. Silent ride didn't mute a K band again (double checked it was on). Visually, the targets appeared muted in JBV1, speaker was small and green.

    I went to a parking lot with a bunch of k band to do some testing, and it did seem to be muting there (both silent ride and manual). Speaker was still small and green during silent ride, but muting. I also noticed that the letter K wasn't lit, as if I had K turned off (but it was alerting to K) . I hit that area of the screen to enable /disable K, and the K indicator was remaining unlit. I pushed new settings/sweeps. K indicator still incorrect (but alerting). Eventually the K indicator turned on as i was leaving the area, and silent ride was working. I'm not sure what to make of this, and what is related. It seems inconsistent. I'll have another drive later today.
     
  14. johnboy00

    johnboy00 Geaux Tigers! Advanced User Premium Member

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    The only valid way to check for K band on/off in Euro mode is to check the bogey counter for little u/c vs big U/C. When JBV1 starts with alerts present, the bogey counter is displaying a number, and it defers the K band on/off check until there are no alerts.

    I can't imagine why your V1 is telling JBV1 that it's muted when it isn't. I can't reproduce this on any of my phones. I've been on the road for 3 hours this morning and muting is working fine on my personal phone.
     
  15. novarider

    novarider PSL +5 Intermediate User

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    I'd uninstall the app and reinstall it but don't restore any previous backup data. Then test if it has the same problem. If it doesn't it's either a bad install or in the settings somewhere. If it does you know it's nothing you did.

    Just make sure to do a data backup before you uninstall it.

    I've experienced lockouts not muting even tho Jbv1 shows them as lockouts in parking lots and silent ride should be muting them.
     
  16. flyt100

    flyt100 Learning to Drive General User

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    Thanks for the confirmation that you've seen it too. It was very consistent yesterday, not as much today. I just did a factory reset of the V1 through JBV1 and will see if that helps. If not, I'll uninstall/reinstall...
     
  17. flyt100

    flyt100 Learning to Drive General User

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    Thanks for the additional info. That explains the K band question.

    I tried to verify what the speaker icon was doing if I manually muted it (in case i was mistaken last night) but wasnt able to recreate that today.

    When muting in silent ride, what should the speaker look like?

    I did a reset of the V1 and will report back if I see this again.

    Thanks as always!
     
  18. johnboy00

    johnboy00 Geaux Tigers! Advanced User Premium Member

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    Most of the time, the speaker icon is controlled by V1 mute state. When V1 is muted, the icon will be gray. When not muted, it will be green. The only exception to this is when you press the green icon while V1 is not alerting, which does an app mute, and the icon changes to gray with red X. When the app is muted, it stays muted until you unmute it. Any V1 alerts during app mute will be muted ASAP.
     
  19. flyt100

    flyt100 Learning to Drive General User

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    I haven't had much consistency with this issue. Sometimes muting (auto or manual) from JBV1 is working, sometimes not.

    I manually muted from JBV1 on an alert today (clicking on the big green speaker), and the icon went to a small green speaker icon (not gray) and didn't mute the V1. The alert continued with a small green speaker so I couldn't try to mute from JBV1 again (no big green speaker to tap).

    Not sure if that is a clue?
     
  20. johnboy00

    johnboy00 Geaux Tigers! Advanced User Premium Member

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    Could be a V1C issue, or flaky wiring/connection at the V1C.
     

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