Trying to update firmware for the first time but......

Discussion in 'Uniden' started by Johnstac, Oct 11, 2018.

  1. Johnstac

    Johnstac Learning to Drive General User

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    Idk...I was expecting a more plug n play experience. I feel like I just warped back to my first Tandy 1000 computer. The first time I plugged in the R3 to Windows 10, it did not recognize it. I then extracted and installed the Windows installer program. I started the program and as it began searching, I plugged the R3 in. This time, it was recognized and it briefly displayed something and dinged but then went away. Still, the software didn’t detect the R3. I also tried plugging in the R3 first and then starting the software but still nothing. I have not even plugged in the R3 to the car yet. Should it display the firmware version at startup and if so, what version should I see? Any help here would be appreciated. The only other thing I thought about was the cable I’m using. I think it’s a bit older and don’t remember what I used it for originally. Now, it does ding each time I connect. Does that mean that the cable will work or should I spend the $6 for a GoPro cable Mini USB to make sure? Thanks!
     
  2. SWB

    SWB Blue Taco Beginner User

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    You got to make sure you have a data transfer cable first. Then watch this video if you have not watched it already. Video will walk you through each step.

     
    Last edited: Oct 11, 2018
  3. dudeinnz

    dudeinnz NZCTG Moderator Advanced User Premium Member

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    Install the drivers first - they are available on the Uniden Website- About 1 min 45s into the video above.
     
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  4. Sinbad

    Sinbad Learning to Fly Beginner User

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    Based on your description did you plug in your R3. If so then that is what went wrong.
    You should only connect your R3 via USB data cable.
    Nothing should appear on the R3 or sound.
    Open the Uniden downloaded.
    It will show you what firmware you have.
    Unzip the .bin file and upload it, follow vortex video and you should be ok.
    Note, it does take some time to load so be patient.
    GL.
     
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  5. Brainstorm69

    Brainstorm69 TXCTG 2016 MOTY Advanced User Premium Member

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    This first ^^^^^^
     
  6. Johnstac

    Johnstac Learning to Drive General User

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    Let me explain what happened in more detail and maybe that will help. While I did state that I thought it might be plug n play, I normally always check the website first. When I saw the firmware file, I downloaded the installer first before I plugged in the detector. Here's the thing. In the video, he mentions some drivers but I did not get those when I downloaded. On the Uniden site, I entered my model R3 and it came up with a tab called downloads. I downloaded a zip file called R3_20181005.zip. I extracted but there were only two files. I did not see the drivers as indicated on the video. So I installed "Uniden R Series SW Download Tool V1.22.msi. Once I ran that, it installed a tool on my Windows 10 64 bit computer. I then ran the program itself once installed. It came up with that gray box that shows the connection status on the top and shows "searching". All of the other areas were still grayed out. I then plugged in the detector. I do hear a ding sound when I plug it in BUT the tool does not recognize the detector. I'm not sure if I'm missing drivers or some other step here but I don't see the same thing the video shows. Suggestions? Many thanks for all of your responses thus far.
     
  7. Vortex

    Vortex Making Videos Administrator Advanced User Premium Member

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    As others have asked, did you download the drivers listed on their website?

    Uniden download drivers.png

    It's a separate file from the download tool and firmware (Step 2 vs. Step 3) and is what they recommend doing if you find that your detector is not recognized.
     
  8. fordmax2018

    fordmax2018 Learning to Drive General User

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    Always step 2 dam it!!!
     
  9. tempnexus

    tempnexus City 17 Rep Beginner User Premium Member

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    yeah first time I tried to upgrade my firmware I was nervous but my computer walked me through it, it was a stressful time but I made sure that I was the boss of the computer and I acted as the administrator before attempting to update it and boy did I just upload a lot of files up there!
     
  10. Johnstac

    Johnstac Learning to Drive General User

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    Wanted to update everyone on my progress. The confusion was that when I entered "uniden radar detector firmware", the first link that comes up is the Uniden support site. Yes, there are firmware links on that site but I did NOT find the Windows software there. I had read something about vortexradar and saw that as the second link in the results. Once there, I found the link to the Windows drivers. I was missing just one file that was very important to allow Windows to communicate with the detector. Once I installed the CP210xVCPinstaller_x64.exe file, then the Uniden update program found the detector and was a breeze from there. Just pointing this out in case anyone else runs into the same issue.
     
  11. venom690

    venom690 Learning to Fly Beginner User

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    having ran into a bunch of issues thanks to the clunky updating system Uniden uses (I hope they use all the profits they are getting for a better updating platform) .

    Try on a different computer, preferably one with no anti virus software,bit defender blocked any attempt at installing, running or even detecting the unit even after I disabled the mulitple nodes in bit defender.

    i tried installing on my wife's computer and presto! she is only running norton so it was easy to disable, bit defender is safer than norton but it comes with a price I guess.

    dont over stress it, if you plug it in and it is dinging then it is a data cable, another way to tell if it is detecting it is open device manager and plug/unplug it a few times, if you see the list updating (even if you don't see the detector) then it is a data cable.