So I just re-installed my ALP back on my vehicle and thought I would add my STi-R O behind the bumper in conjunction with my R3 for those times I cross into VA and want to go into full stealth mode with nothing in the window. Well, I plugged it into the ALP via the adapter and it is not alerting at all. ALP recognizes that it is there, but nothing...no K or KA. So I go online to see if Escort will still service this antenna as it has been a hot one in the past. Decide to do a chat...nope! Offline due to demand of calls. Send an email. This is what I get 3 hours later, "Due to the overwhelming response to our Summer Drive Event, we are unable to respond to e-mails at this time. For assistance, please call us at 800-543-1608, option 2 on the menu." So I call, select option 2 and immediately go on eternal hold. Beginning to wonder if anyone is home, because the above excuse is not working for me.