Stinger USA/Canada Update

Discussion in 'Stinger' started by hawk, Jun 30, 2018.

  1. ohmygodoui

    ohmygodoui gadget fanatic Beginner User

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    I proposed to visit them in Holland to verify my installation , but , Marcel has only reacted by mail, and called upon me a couple of times
    you want the phone from Holland ?
    I don't think Marcel ( stinger ) is aware of the amount of discontent in the whole world , so you call him
    greetings from the rdforum +31XXXXXXXXXXX ( I changed my mind here )
    I hope he will not be coarse with me, he always has been very friendly , but the questionnaire I submitted to him, seems too much work for him,
     
    Last edited: Aug 7, 2018
  2. whitex

    whitex PSL +5 Intermediate User

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    What happened to boots on the ground? Did anything come out of this at all?
     
  3. hawk

    hawk Learning to Fly Beginner User

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    Radio silence. Same old empty wooden boots from Holland.
     
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  4. dmlgc

    dmlgc * Intermediate User Premium Member

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    I thought there was hope but now starting to think Stinger may just disappear from the USA. Too bad radar was on its to be way ahead others and laser was improving. Communication always seems to be same issue with "boots on the ground" folks, initial contact then radio silence. I wonder if any of the other vendors have plans to step in with a product to address their customer base (small equipment foot print).
     
    Last edited: Oct 2, 2018
  5. angrypenguin

    angrypenguin Eat Lead Mothertrucker!! Advanced User Premium Member

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    Stinger is like that STD that won't die/go away.
     
  6. chakeubeam

    chakeubeam To Be Determined... Advanced User MFG/Vendor

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    Cliff did have some "right to use" patents for sale a while ago. I wondered if this would slow a distributor from immediately taking his place since without them they would be infringing on some of Escort patents by selling inside the US.
     
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  7. dmlgc

    dmlgc * Intermediate User Premium Member

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    I think you may be correct the stinger page still shows:
    USA-Canada
    More information about our United States and Canada distribution is coming online soon.
    It has shown this for a while , which seems odd if they are trying to launch new product.
     
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  8. whitex

    whitex PSL +5 Intermediate User

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    Their behavior is still consistent with my original theory of company being ran by some MBA trying to milk the last bit of profit out of the company while stringing along developers, suppliers, customers, etc. Sadly I worked for one such company, so I has an insider view of how people get screwed and the owner just wants to monetize anything he can while making the company look big and prestigious. All the same signs (no physical location, no phone number, pretty pictures on the website, old product with some new superficial features, etc, etc). Sad.

    Oh, my Stinger recently semi-froze for a couple of days. Display showed whatever last speed and last alert and while I could go around the menus the pilot display was frozen - I also couldn't turn if off (the screen showed up, but the off button didn't do anything). Power cycling helped and next day it froze again. Then it just stopped freezing, but now I have a yet another trust issue with the product. :(
     
  9. dinkydi

    dinkydi Premium Member Advanced User Premium Member

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    guess we will never know the real Stinger story
     
  10. mikedotd

    mikedotd Arrow enthusiast Advanced User Premium Member

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    My understanding is that it's a family owned business, and they now have an office in San Diego you can visit. They also now have yet another new laser system for sale that's not backwards compatible with their previous systems. I don't think you're correct about this situation. I think it's more just mismanagement of the company.
     
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  11. jdong

    jdong Premium Member Advanced User Premium Member

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    I agree. That's the impression that I've gotten about Stinger too. It is a small, family-owned business, and they really do want to make a high end, cost-is-no-object system for high-paying customers. Unfortunately where things fall apart seem to be:
    - They are trying to do too many things at once
    - They go through periods of rapid development/innovation followed by periods of hiatus
    - They seem to have their mind set on how other geographic regions work, maybe without the level of diligence / first-hand experience necessary… and then take a long time to adapt to incorrect decisions. I don't wanna say "stubborn" but maybe headstrong.
    - When they do realize they don't like their existing approach, they tend to leave existing adopters in some sort of limbo state. The new lasers would be their 3rd attempt at USA laser defense. I think we've thoroughly discussed the performance of the 2nd generation. I expect the 3rd to be better, but it sure seems like their expectation is that existing 2nd gen customers will spend their own money to rip out their system and put in the new one.
     
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  12. dinkydi

    dinkydi Premium Member Advanced User Premium Member

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    Stinger is a leader in customer dissatisfaction
     
  13. Dragons

    Dragons Breathing fire Intermediate User

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    For all the problems we've had with Stinger, it's still fine for KA detection, so far it has also reliably jammed all local laser threats,
     
    Last edited: Oct 27, 2018
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  14. JackBurton

    JackBurton Learning to Fly Beginner User

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    Between them and Escort, at least they are industry leaders in something! :)
     
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  15. whitex

    whitex PSL +5 Intermediate User

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    So what you're saying they made the new product incompatible to make sure that none of the existing owners can upgrade for example to fiber receivers, and so that existing owners know the old product is abandoned now? ;) By the way, the "new product" looks pretty much like a slightly improved old product, which is typical of such small outfits trying to monetize anything they can. Keeping backwards compatibility is extra work, plus in their case maybe they are hoping existing customers will just shell out $8K+install for a whole new system.

    I have to say, the entire experience with Stinger left me completely not willing to give them another try. If their business model is to sell you an expensive product, never finish it, then expect you to buy a whole new one (no other upgrade path), they are aiming at new, one-time customers plus a tiny market of customers who don't just have to have the latest and don't mind shelling out $15K-$20K every year of two to rip out the current solution and put in a new one. Judging by a very small number of used stingers on the market, I suspect there are very, very few people in the latter category (unless of course those are people who buy new cars every year and just trade their 1 year old cars in with the old Stingers). By disappointing customers and not even providing a more affordable upgrade path, they are leaving an ever increasing chunk of the market on the table.
     
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  16. Smason

    Smason Learning to Fly Beginner User

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    They are very active on instagram if that means anything.
     
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  17. yandreev3

    yandreev3 Has a subscription with CHP Intermediate User Premium Member

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    1hr drive from where I'm currently at. Might have to stop by and say hello
     

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