Stinger USA/Canada Update

Discussion in 'Stinger' started by hawk, Jun 30, 2018.

  1. hawk

    hawk Learning to Fly Beginner User

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    Posted on new site:

    speed trap protection precisely engineered and designed for high performance cars
    f0c544a4f5e6f620baf93e9d102d94ab.png f0c544a4f5e6f620baf93e9d102d94ab.png

    JUN 12, 2018
    Boots on the Ground.
    Welcome to Stinger. For those who don’t know us yet: we are a small, but highly dedicated, family-owned company from Europe. For over 25 years we have been engineering and designing radar detectors, laser detectors and Shields, specializing in speed trap protection systems tailor-made for high performance cars.

    Our products have been successfully sold, and have delighted performance car drivers, all over Europe, and subsequently in more and more countries across the globe. However, since we have always realized how specific a market the USA is, our systems weren't available in the USA until just a few years ago. When we finally did decide to design North American frequencies and specifications into our Stinger VIP, we quickly gained some important US recognition by coming out a top-performer in the famous – and what would sadly turn out to be final – Radar Roy’s Shootout in the Desert.

    To us, it once again proved the superior capabilities of our designs and we wanted it to be the kick-off of a continuous series of performance improvements and product breakthroughs. But that’s not exactly what happened. Although the Stinger VIP would perform extraordinarily well in many aspects, it would sometimes disappoint in others. For reasons that took us a while to realize, the VIP has not reached its full potential in North America. We know we have an incredible technological platform, but certain business processes have been counter productive to its cultivation. And that’s something that, naturally, does not sit well with us. Because we badly want to make the best products we possibly can. And because we want to do just about anything to earn the trust of our many loyal customers.

    So, not the ones to shy away from a challenge, we have not just decided to take corrective action, but felt the obligation to put our neck on the line. To prove to our clients, and to ourselves, what Stinger is capable of. Without anyone in between, anyone to cause distortion, anyone to point to. For our products to shine in the US, we decided it’s best to test, drive, provide service, and yes, live, right here in America. So here we are. Full-time. In it for the long term. Boots on the ground.

    We are propelled by all the trust and support we have been getting from so many of you. Without you we couldn’t do it and, frankly, without you we wouldn’t even want to do it. We love your stories, your love for freedom, your ideas, your input, and of course your constructive criticism. We also appreciate the nay-sayers: the ones who say we cannot do it. If we would have listened to you, we would have never made it 25 years in, with original and clever designs, numerous industry firsts, and superior integrated protection systems and with all our enthusiasm still intact. We’ll gladly take the challenge, and maybe one day we can even win you over - or not :).

    Expect the fruits of our US efforts to start materializing throughout the second half of this year. It will take the shape of important software updates, as well as the occasional breakthrough product that people have come to expect from us. If you have any questions, or if there is anything you want to bring to our attention or discuss, feel free to contact us by email or phone.

    By the way, our blogs will be dedicated to sharing anything about Stinger and related subjects that we think will interest performance car drivers, such as our product testing adventures, speed trap news, usage tips, and product development. And, because we love freedom and driving in freedom, we will surely not be able to refrain from some political commentary from time to time.

    Please stay tuned.
     
  2. whitex

    whitex PSL +5 Intermediate User

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    Where is the Stinger R&D location in America?
     
  3. Patton250

    Patton250 Premium Member Advanced User Premium Member

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    Wow cool. The more the merrier. The first thing they should do is figure out how to accomplish this for under $5000. Lol
     
  4. Patton250

    Patton250 Premium Member Advanced User Premium Member

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    Um...... Do what

    2A83D318-BCBE-40D8-953F-FF60290575CC.jpeg
     
  5. Toser28

    Toser28 Learning to Drive General User

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    My crimp broke off my fibre optic
    Where can I get another to crimp on?
     
  6. mikedotd

    mikedotd Arrow enthusiast Advanced User Premium Member

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    Their contact page says they're in San Diego and even invites people to visit: us.stinger.com: contact us

    I'm glad they're engaging their current and future customers, I'm going to write them a polite email about my experience so far and see what they say.
     
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  7. The Only Sarge

    The Only Sarge 7 decades of hauling ass Advanced User MFG/Vendor

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    Man I love they are getting back on the horse.
    Stinger....dust your britches off and grab reins......wish you the best....
     
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  8. spongebobradarpants

    spongebobradarpants aka "The Grouch" Advanced User

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    Lol they have nothing to show still. Just talk. K40 and Escort can talk themselves up all day, they still have to prove it too and we've been waiting for them to do so.
     
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  9. cihkal

    cihkal Level 3 SA Advanced User Acceptus Premium Member

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    Well it's a start, I'm glad they're working to improve. It seems to work well for any manufacturer that utilizes the community: Uniden, ALP, TMG, Radenso.

    Hopefully their words carry into actions and they have the engineers who can deliver results.

    Sent from my Pixel using Tapatalk
     
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  10. EightyFiveHundred

    EightyFiveHundred -/-\- Intermediate User Premium Member

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    Hmm...they’re located near where I have my track car stored and LandCruiser serviced.
     
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  11. hawk

    hawk Learning to Fly Beginner User

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    I decided to email the new Stinger USA support team yesterday with a question to see what would happen. To my surprise, I received an overnight reply. Hopefully, an encouraging sign:


    "Hello Xxx,

    Our terminology (and spelling..) is not quite right for this menu option, so let me try and bring clarity:

    Counter to what the name suggests, “Realign antennas’ internally calibrates the (electrical values of the) antennas and has nothing to do with switching the antenna orientation. In a future update we will reflect this, likely by renaming it “Recalibrate antennas”.

    Recalibrating, by the way, should only be useful under some special scenarios (like when the antennas are being reinstalled in a new vehicle, while the previous ‘host’ vehicle had certain on-board radar systems), but doing a calibration shouldn’t cause any downsides either.

    The option (to switch the orientation of the antennas) that you are looking for, can be found one setting further down (so the very last entry under ‘Settings’ > ‘Radar’), and is called “Front / Rear designation”.

    Choosing this should list all (both) connected antennas (sequentially numbered), each with their current directional designation (front or rear) and each with a switch button.
    Hitting “switch”, of course, will reverse the current directional designation for the corresponding antenna (so technically it would even be possible to designate both antennas as front, or both as rear).

    Hope this helps, and sorry for the confusion!

    If you have any further questions, please let us know.

    Kind regards,


    Malarie"
     
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  12. Patton250

    Patton250 Premium Member Advanced User Premium Member

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    I really hope they get back in the game in a strong way. It would be great if technology allows the heads to be much smaller.
     
    System likes this.
  13. jdong

    jdong Premium Member Advanced User Premium Member

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    I don't think Stinger's weakness has ever been not knowing the right thing to say. Every time I spoke with Stinger, I really had the feeling that they did understand the strengths and shortcomings of their products, and had a plan for making things better. And that definitely restores my faith. But it's easy to forget how long the system's been around in the USA, and how many years we've heard similar things, and the reality of what arrives vs the promises.

    I mean, I'd love to take this at face value. But at this point I would much much rather see delivered results rather than promises of what'll arrive towards the end of this year.
     
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  14. Vortex

    Vortex Making Videos Administrator Advanced User Premium Member

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    Agree 100%. Well said.
     
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  15. whitex

    whitex PSL +5 Intermediate User

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    ^That. After paying thousands of dollars and years of promises, customers want to see results in their hands.

    Sadly, to me at least, it's a sign of a struggling company that has some remnants of expertise left, but no resources to execute. Of course this creates a spiral effect, burned customers don't want to spend any more money on company's unfinished products so company doesn't get much revenue so they can't execute, rinse, lather, repeat.... I think Stinger worked while the founder was there because it focused on a product which was his passion. What one or three experts can produce when focusing on a single project they are passionate about might require 2 to 3 times the number of regular "9-to-5" employees to replace. Also, when the vision is gone, for some reason such companies tend to create new product lines, further straining their resources. This is how Apple almost went bankrupt after they fired Jobs. When he came back, the first thing he did was nix most of the products and focus the company on core product (remember the colorful CRT iMacs which really had a 5 minute out of box experience?).
     
    Last edited: Jul 3, 2018
  16. BestRadarDetectors

    BestRadarDetectors Premium Member Advanced User MFG/Vendor Premium Member

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    What I dont understand is how you can create and roll out new products when customers purchased thousands of dollars of equipment that never did all that was promised. If it was my company before rolling out anything new I would fix what was already sold.

    We have always tried to extend the life of our products so customers get many years of use and get the feeling that they got their money's worth. Instead of rolling out new products we have rolled out new features for everyone including those that purchased product 5 years ago.

    Sent from my SM-G965U1 using Tapatalk
     
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  17. jon5

    jon5 PSL + (O / U) Advanced User

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    It really depends on how they treat the customers. In the past they've not done too terribly, other than people needing to reinstall systems. (Doesn't apply if you do your own installs) If they want to tout the HD+ as the fix, they can put their money where their mouth is, send me the new unit, and i'll try it out. I definitely wont be paying for it.

    Ideally it's possible to backport features. (It's a major part of what i do for a living) But if the hardware is incapable, there's nothing you can do but recall. (Or F**k your customers)

    I eagerly wait to see what they do.
     
  18. dinkydi

    dinkydi Premium Member Advanced User Premium Member

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    :words::words:, dont cost a cent
    as mentioned stinger boots have been on the ground over 25 years when do they start to move to fix things , aint seen much walking action here in Australia
     
  19. whitex

    whitex PSL +5 Intermediate User

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    That is what differentiates a company that is passionate about the product and one that tries to monetize as much as possible. Passionate companies want to be proud of the product they make, they want to be the best at what they do. Bean-counter-ran companies look only at ways to get as much money as possible while spending the very least. They don't care if their product is the best, they don't care if customers are happy as long as their got their money.
     
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  20. dmlgc

    dmlgc * Intermediate User Premium Member

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    It's good to see that Stinger is engaging with folks on this forum (It's where I look to for recommendations). I see from their website they are on Sorrento Valley Road in San Diego, this is just down the way from our Carlsbad house where we spend the summer. May have to do a drop in and see how it goes. I think Stinger has a good design and I want to see them succeed. Hopefully they can figure out how to get focused communication from this forum. There are some extremely knowledgeable people here.
     

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