New VIOFO 119 Pro Restart Loop When Connected To Computer.

Discussion in 'Dash Cameras & Car Recording Devices' started by OBeerWANKenobi, Jun 14, 2018 at 10:40 PM.

  1. OBeerWANKenobi

    OBeerWANKenobi This is not the car you're looking for..... Beginner User

    Messages:
    589
    Likes Received:
    909
    Country:
    United States
    Joined:
    Mar 20, 2018
    Location:
    Right Behind You! (Wisconsin)
    So I received my new VIOFO 119 Pro in the mail the other day that I bought through the eBay sale last week. I got my SD card in the mail today so I decided I'd format that and see how the camera worked.

    Unfortunately I noticed a problem right away. When connected to a computer through the cameras USB it just restarted over and over again. I thought well maybe it's a glitch with the firmware so I download the new firmware, stuck the SD card into my computer directly, and put the firmware on it. After sticking the SD card back into the camera and hooking the camera back up to the computer through the USB the firmware installed properly and the camera didn't restart during this process. As soon as I unplugged it and plugged it back in again however, it did the same thing again.

    If I hook it up the camera directly to any power source it works seems to record fine without restarting. Also if I put the GPS module on to the camera and then hook it up to the computer via the port on the GPS module it goes into dash cam mode and doesn't do the restart Loop.

    In short it only appears to do this restart Loop when it's trying to connect to the computer as mass storage.

    Does anyone else have this camera or other similar ones and have a similar problem? I thought maybe it's the computer of the drivers but I haven't been able to try it on another computer yet.

    Any ideas would be appreciated!
     
  2. jnez367

    jnez367 PSL +5 Intermediate User

    Messages:
    673
    Likes Received:
    1,050
    Country:
    United States
    Joined:
    May 17, 2015
    Purchased a 119 Pro. No issues with the connection to the computer. Did have to upgrade FW for another issue.

    Can't remember if any additional drivers installed upon connection. If you have a DashCamTalk Forum account, I would also ask there. Several Viofo sellers are active there. I wonder if the cable could be the issue. I used a cable that works with my Mobius camera, and also works to update Firmware on Uniden detectors.
     
  3. TMD29

    TMD29 a victim of my own folly General User

    Messages:
    22
    Likes Received:
    26
    Country:
    United States
    Joined:
    May 7, 2017
    Location:
    Central Ohio
    I don't think you can use the computer to power the A119S. You have to purchase an adapter and plug it into a wall outlet. The small cable is a data cable only.. Perhaps the Pro version is the same as the S model.
     
  4. OBeerWANKenobi

    OBeerWANKenobi This is not the car you're looking for..... Beginner User

    Messages:
    589
    Likes Received:
    909
    Country:
    United States
    Joined:
    Mar 20, 2018
    Location:
    Right Behind You! (Wisconsin)
    I'm not trying to power it with the computer, I'm trying to read the SD card. Essentially, it does the restart loop anytime that it SHOULD be reading the card.
     
  5. jnez367

    jnez367 PSL +5 Intermediate User

    Messages:
    673
    Likes Received:
    1,050
    Country:
    United States
    Joined:
    May 17, 2015
    Any chance of swapping memory card with another? Doubt that is the problem, but seems to be one of things that is always suggested when a problem arises.
     
  6. OBeerWANKenobi

    OBeerWANKenobi This is not the car you're looking for..... Beginner User

    Messages:
    589
    Likes Received:
    909
    Country:
    United States
    Joined:
    Mar 20, 2018
    Location:
    Right Behind You! (Wisconsin)
    I can certainly give it a try, though I doubt it's an issue. I was able to format the memory card with my computer and then I reformatted it again with the camera itself. It also records video fine and puts it on the card.
     
  7. jnez367

    jnez367 PSL +5 Intermediate User

    Messages:
    673
    Likes Received:
    1,050
    Country:
    United States
    Joined:
    May 17, 2015
    Only other thing I could think of is cable length. Forgot I had this problem. Tried to pull files from my Mobius with a six foot USB cable. No good. Smaller cable worked just fine.

    I think you have two cameras. So, I would assume if the cable worked with one camera it should work with the other.

    dashcamtalk.com: Does A119S support mass storage while connected to PC
     
  8. OBeerWANKenobi

    OBeerWANKenobi This is not the car you're looking for..... Beginner User

    Messages:
    589
    Likes Received:
    909
    Country:
    United States
    Joined:
    Mar 20, 2018
    Location:
    Right Behind You! (Wisconsin)
    I tried both cables.
     
  9. siq49

    siq49 Learning to Fly Beginner User

    Messages:
    215
    Likes Received:
    111
    Country:
    United States
    Joined:
    Mar 20, 2018
    did you try a SD card reader to view the card directly on the computer without the camera?
     
  10. OBeerWANKenobi

    OBeerWANKenobi This is not the car you're looking for..... Beginner User

    Messages:
    589
    Likes Received:
    909
    Country:
    United States
    Joined:
    Mar 20, 2018
    Location:
    Right Behind You! (Wisconsin)
    Yup, I mentioned that in my first post. Works fine.
     
    siq49 likes this.
  11. siq49

    siq49 Learning to Fly Beginner User

    Messages:
    215
    Likes Received:
    111
    Country:
    United States
    Joined:
    Mar 20, 2018
    oh ok I missed that, sorry. Since my other dash cam was stolen; I am still contemplating on getting a A119 Pro, A129. or the Blackvue 900s or 750s. theres so many plus's and minuses on every cam I look at and can't figure out what to pull the tigger on. but I need one soon
     
  12. OBeerWANKenobi

    OBeerWANKenobi This is not the car you're looking for..... Beginner User

    Messages:
    589
    Likes Received:
    909
    Country:
    United States
    Joined:
    Mar 20, 2018
    Location:
    Right Behind You! (Wisconsin)
    I've opened up a return request on my A119Pro. I used it today and noticed it had a little choppy video in a couple clips.

    As of now, I would not recommend this camera. @Vortex may have thought that he managed to brick his with an update but it might have been bad too.

    I do recommend the A119 though. Mine works great which is why I bought this one. One other thing I noticed....The A119 allows you to adjust the lens left and right and the A119Pro only allows elevation adjustment. In fact, I can't remember what's supposed to make the A119Pro better than the A119.
     
  13. Vortex

    Vortex Making Videos Administrator Advanced User Premium Member

    Messages:
    18,197
    Likes Received:
    31,271
    Country:
    United States
    Joined:
    Jul 19, 2012
    Location:
    Washington State
    Home Page:
    Yeah my A119 got bricked during a firmware update. The A119 Pro in my car is still running fine too, as it the A119s. I've updated all of the cameras, including the A119 several times. Maybe that was just a one-off thing. I dunno.
     
  14. OBeerWANKenobi

    OBeerWANKenobi This is not the car you're looking for..... Beginner User

    Messages:
    589
    Likes Received:
    909
    Country:
    United States
    Joined:
    Mar 20, 2018
    Location:
    Right Behind You! (Wisconsin)
    Oh! I was under the impression that it was a A119Pro that got bricked. So it's the opposite with me then, My A119 is fine but the Pro is no Bueno.