Updating firmware, Data vs. Charging cable

PhilD

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anyone here care to help?
 

Bossdad71

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I have to wonder if some of it too is the zip file. I spent 2 hours on the phone with a customer that is using a mac. Sent him the right cord, uploaded fw again, but still showing not connected.
 

The Only Sarge

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So you have verified your drivers are installed.As @Up All Night described.
You have verified that cable is in fact a data and not just a power cable. With another device.
Tried a different USB port.
 

PhilD

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I used two laptop and two pc from our house it all the same
 

btmgov

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I only have one machine with 10 on it. I never use it because I can't stand it. My others are still running 7. Let me take a shot at running an update on my machine with 10 tomorrow and I will get back with you.
 

The Only Sarge

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I would suspect the cable then. They sell charge only cables.....not data cables....have you used the cable to transfer data on a camera or phone with it yet?
 

winterbrew

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Those with a PS3 - the mini USB cables for the controllers work fine with the Uniden R3
 

Up All Night

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I would suspect the cable then. They sell charge only cables.....not data cables....have you used the cable to transfer data on a camera or phone with it yet?
Or a Garmin, was going to get you a screen shot but, was packing and found my WiFi wasn’t working. Can’t leave the Wife w/o WiFi - she’ll fire me LOL.



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PhilD

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I would suspect the cable then. They sell charge only cables.....not data cables....have you used the cable to transfer data on a camera or phone with it yet?
I have couple cables, one for Cardo G9X transfer data fine, second from Power Commander USB3 transfer data fine too, I bought from this forum recommended from Amazon use it to transfer data on both G9X and USB3 working fine too.
 

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PhilD

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I finally get it running, and update it
Thank you for all the members that try to help.
 

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Up All Night

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I finally get it running, and update it
Thank you for all the members that try to help.
What was the issue? Drivers?
Your response can help someone else that’s having problem in future



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PhilD

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What was the issue? Drivers?
Your response can help someone else that’s having problem in future



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I am still don't even know what is the issue, I download over 10 times, I went back all file and deleted everything restart my pc, down load it again and it work
 

Deadhead1971

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I have W10 and it would not work the first time- kept trying and unplugged the usb from the detector and the PC and re-plugged and closed out of the driver and re opened. Some back and forth and it worked after a few tries after mixing up the order of operations.
 

Bluehayabusa

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The cable from any digital camera will work. If a computer can read files directly from the camera via the cable, it will work for updating software. This is also a good test to check other cables to see if they will transfer data. Connect them to a camera and computer. If it works then it will work for updating as well.
 

Rebel13

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I've just received my R3 :) and it came with a USB cable, so I'm assuming that it is a data cable.
I'm also experiencing difficulties in downloading FW on my MAC?
My son has a PC and so I'll run it on his machine and see what happens!
I'm not very technically minded when it comes to this sort of stuff, so I may need some guidance, particularly with loading of the AU/NZ data base.
Cheers
 

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