Max issues or service returns

Discussion in 'Escort' started by Veil Guy, Dec 14, 2013.

?

Users experience with the Max

  1. No issues

    24 vote(s)
    34.3%
  2. Construction related issues

    15 vote(s)
    21.4%
  3. Erratic behavorial issues requiring service

    20 vote(s)
    28.6%
  4. Multiple service returns to correct the same or different issue

    13 vote(s)
    18.6%
  5. Issues that you feel may require service to fix

    20 vote(s)
    28.6%
Multiple votes are allowed.

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  1. Veil Guy

    Veil Guy PSL +15 Advanced User

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    It appears to me that a high percentage of Max units have manifested one issue or another over the last five months in our community. I am interested if we can collaboratively estimate percentages.

    If you own a Max or have owned one or more please vote.

    I would appreciate it if a neutral admin would sticky this thread so we could get a honest and candid assessment over a period of time.

    I have opted that voting names will not be displayed with results.

    Thanks.

    VG
     
    Last edited: Dec 15, 2013
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  2. Higado de Acero

    Higado de Acero Whisky is liquid sunshine. Advanced User

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    Great idea VG! It would be nice to have a feeling of this.


    Sent from the driest desert in the world usingTapatalk 2.
     
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  3. Veil Guy

    Veil Guy PSL +15 Advanced User

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    Thanks. Every once in a blue moon do I come up with one. :)
     
    Last edited: Dec 15, 2013
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  4. Caddy

    Caddy Premium Member Intermediate User Premium Member

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    Own 2 maxes. Both alerting to odd ka frequencies. Both alerting to laser falses near construction zones or toll rd. Sent one I for service due to very erratic behavior. Received back this Friday. Will test on trip to Dallas this week. May have to send other Max in for sevice. Both of my maxes were operating ok until 1.6 update.

    The max I received back from service alerted to 35.5 about 1.25 mile distance yesterday. This max was one of the first 1000 with max package. Will test further.

    On side note I get live alerts on my max but no alert on EL app on phone. Escort noted this as unusual.
     
  5. PointerCone

    PointerCone M3 Kng Advanced User Premium Member

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    Put me in the purple, I think mine has been back to the motherland more than it really should have!
     
  6. PhilP

    PhilP PSL +5 Intermediate User

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    I voted "construction related issues" and "multiple returns for different issues."

    My first Max had great performance but about three weeks after I received it I got the "GPS Error" and they replaced the detector. The second one went back a couple weeks ago for a separating outer shell (IMO, it was caused by vibration on the mount that weakened the internal clips). This one seems to be performing decently as well.

    My ultimate verdict is that performance is definitely acceptable (no, I'm not saying it gives better performance than the Redline... I'm saying it gives me more than enough protection for my own purposes) but the physical design needed some more thought- had they stuck with the old mount design there'd not be a single thing wrong with it. That resting against the windshield kept it from bouncing and coming apart.
     
  7. Veil Guy

    Veil Guy PSL +15 Advanced User

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    I don't believe it was the most prudent design choice to have the mounting clip directly come in contact with the rear lens, either. I believe there has been too much stress applied to it, doing so. Judging by some tear downs, though, I believe Escort has the ability to introduce and update the outer casing which could likely rectify mounting concerns and compatibility with other more generically sized ones.

    VG
     
    Last edited: Dec 16, 2013
  8. mfs165

    mfs165 Premium Member General User Premium Member

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    I Really liked your Max review on your blog. It was, to me, spot on. Seems that I'm not the only one who's noticed the flaky detection issues. I've never experienced that on any of my Escort detectors.
    I still contend that it will never beat the RL detection wise. IMHO, the Max's antenna characteristics won't stand up to the M3. I doubt you will be posting your reveiw on the other forum any time soon. However, I think that your review was fair, accurate and 100% supportable.
    Bravo Zulu Bob
     
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  9. CJR238

    CJR238 -CMS Article Admin- Administrator Advanced User Premium Member

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    stickied!

    I have not had to send my Max back to be repaired, but I did send it back for a Beta software and it came back with the antenna repaired ticket though it didn't seem to need it.
     
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  10. PointerCone

    PointerCone M3 Kng Advanced User Premium Member

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    Results look like approx 75% of 26 total voters have had an issue with their Max and 26% did NOT. Those numbers are NOT looking good to me........
     
  11. CJR238

    CJR238 -CMS Article Admin- Administrator Advanced User Premium Member

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    Not too good there, even though its not a simple yes/no poll its still a lot.

    Lucky we aren't polling the RedLine for its issues. :p
     
    mfs165 likes this.
  12. RigToFly01

    RigToFly01 RALETC MEMBER Beginner User Premium Member

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    I am sending mine back after Christmas for the Case falling apart issue. I am getting weird K falses now in the 10.000 range. It's in random places on my commute.
     
  13. F15

    F15 No radar/lidar tickets, 25+ years Advanced User Premium Member

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    I doubt the result would vary much, but I think some who are having problems selected more than one entry (see post #6 for example).
     
  14. PointerCone

    PointerCone M3 Kng Advanced User Premium Member

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    really? Speaker and sleeping beauty. I'll take that over Ka falsing all day long and build quality, mount issues.........

    ours were resolved with BS RDR, what are they going to do with Sir Maximus? Firmware will only take it so far......
     
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  15. Veil Guy

    Veil Guy PSL +15 Advanced User

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    Mike, I can't thank you enough for your support by providing me a Max after Escort requested mine back and failed to replace it. Without your selfless contribution, my review wouldn't have been possible.

    I have since made a host of revisions, improvements, and corrections. I still have some more polishing and editing that needs to be done, but I am relieved that I finally have gotten it off my chest and I am looking forward to getting on with reviewing bigger and better things at this point. I am anxious to get a handle on the V1C and YaV1 and Mike B. has been patiently waiting for his CR90 review. Thanks again for being such a good friend, my friend. :)

    VG
     
    Last edited: Dec 17, 2013
  16. drewdownkali

    drewdownkali Rabbit breeder Advanced User

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    Last edited: Dec 17, 2013
  17. Veil Guy

    Veil Guy PSL +15 Advanced User

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    Mike, I was going to post a link to the review for others to read, but it seems I have lost the ability to do so. :confused:

    I have asked CJ to look into it.

    In the meantime, for those interested in reading a truly independent and unbiased review of the Max see:

    http://veilguy.blogspot.com/2013/12/passport-max-review-escorts-bipolar.html

    VG
     
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  18. Veil Guy

    Veil Guy PSL +15 Advanced User

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    Knock yourself out. What are you trying to find out? :)

    The Redline has seemed rock solid to me. What am I missing?

    VG
     
    Last edited: Dec 18, 2013
  19. Higado de Acero

    Higado de Acero Whisky is liquid sunshine. Advanced User

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    X2. Mine resists the strongest solar radiation in the world. Probably I'll get cancer sooner than my redline needing service


    Sent from the driest desert in the world usingTapatalk 2.
     
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  20. Coyote302

    Coyote302 PSL +5 Intermediate User

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    Owned 2 MAXs before joining this forum. Both had to be returned.


    Sent from my iPhone using Tapatalk
     

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